Data Centre Operations Manager

Data Centre Operations Manager Job Number: 3254616Posting Date: Jun 26, 2024Primary Location: Europe, Middle East, Africa-United Kingdom-United Kingdom-LondonEducation Level: Bachelor's DegreeJob: Production Management and Operational SupportEmployment Type: Full TimeJob Level: Associate DescriptionEDC Data Centre Operations Manager London 3254616 Company Profile:Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. The Role: As a Data Centre Manager at Morgan Stanley (MS), you will get to manage a team that supports an Enterprise class Data Centre along with numerous colocation Data Centres across the EMEA region. In this role you will encounter interesting, challenging & complex problems every day, being a technical manager at Morgan Stanley means that you can innovate to solve these issues and help drive Operational Excellence in all areas of your role. Your day job will include (but not limited to): · Managing and developing teams of DCS engineers, providing both technical and leadership expertise and ensuring highest levels of performance. · Maintaining existing co-location and Enterprise Data Centres. · Helping build and bring online new Data Centres space and equipment. · Constantly reviewing improving all our processes and procedures. · Drive global consistency across our Data Centre Portfolio. · Assisting & managing relationships with 3rd party vendors & contractors. · Liaising with internal teams and management groups and clients. · Creating and maintaining metrics on all aspects of our Data Centres and utilising those metrics to drive positive change. · Review and report on incident management, problem management, change management, capacity management and work instruction metrics · Chair multiple weekly calls updating different part of the business on weekend works, ongoing projects and operational issues.#LI-MS2 QualificationsExperience: · You will be a proven manager with experience managing Data Centre support teams in large scale services · You will ideally come from an ICT/DCS Technical background with practical experience of racking, patching, cabling installation and decommissioning. · You will have the ability to refine and develop and document processes to optimise and improve operational functionality. · You will be able to communicate and build effective relationships at all levels of the business. · Proven management of 3rd party vendors including quoting, budgeting, performance management and QA Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.#LI-MS2