Order Fulfilment

Discover Your Next Career Move: Order Fulfilment Coordinator at ZEISS

Are you an organized and driven individual with a passion for precision and customer satisfaction? ZEISS, a global leader in optics and optoelectronics, is offering an exciting 12-month fixed-term contract opportunity for an Order Fulfilment Coordinator within their esteemed Medical Technology department. This role presents a fantastic chance to contribute to a company at the forefront of innovation and to immerse yourself in a dynamic, collaborative environment.

What Makes This Opportunity Stand Out?

This position offers a unique blend of operational excellence and customer-centricity, allowing you to refine your skills in key business processes. As an Order Fulfilment Coordinator, you will be instrumental in ensuring a seamless experience for ZEISS's clientele in the medical technology sector.

• Impactful Role in a Leading Tech Company: Join ZEISS, a globally recognized technology powerhouse shaping the future of optics and optoelectronics. Your contributions will directly impact customer satisfaction and operational efficiency within the vital Medical Technology segment.
• Comprehensive Order Management Experience: This role provides hands-on experience across the entire order lifecycle. You will be responsible for everything from initial sales order processing and invoicing in SAP S/4, to managing credits, returns, and warranty replacements.
• Cross-Functional Collaboration: You'll work closely with factories and third-party suppliers, honing your negotiation and supply chain coordination skills. Furthermore, you'll be the key point of contact for customer-facing updates on Salesforce, ensuring transparency and strong relationships.
• Contribution to Innovation and Customer Success: Support for demo processes and installations means you'll be part of bringing cutting-edge medical technology to life for customers. Your efforts will directly contribute to revenue management and an enhanced customer experience.
• Commitment to Continuous Improvement: ZEISS fosters a culture of growth. You will be encouraged to proactively identify areas for improvement in order transaction quality and overall customer experience, making a tangible difference.
• Professional Development: While a fixed-term contract, this role offers invaluable experience within a world-class organization. ZEISS is committed to employee development, providing opportunities to learn and grow your career within the technology sector.

Key Considerations for Your Career Path

This role is ideally suited for candidates who are detail-oriented, possess strong problem-solving abilities, and thrive in a fast-paced environment. To excel in this position, consider the following:

• Technical Proficiency is Key: Strong experience with SAP S/4 and Salesforce is essential. Demonstrating a solid understanding of order process flows from creation to invoicing will be critical.
• Process-Oriented Mindset: A proven track record of running and processing orders with consistently high quality is a must. This role demands meticulous attention to detail and adherence to established procedures.
• Proactive Problem-Solving: The ability to proactively manage disputes and work collaboratively with departments like Accounts Payable (AP) is highly valued. A customer-focused approach is paramount.
• Embrace a Culture of Growth: ZEISS seeks individuals with a continuous improvement mindset, who are not afraid to step outside their comfort zone and challenge the status quo. If you are motivated, passionate, and excited by complex challenges, you will fit right in.
• Long-Term Vision: While this is a 12-month contract, the experience gained at ZEISS can serve as a powerful stepping stone for future opportunities, both within the company and across the broader technology industry.

If you are ready to contribute to a company that is truly making a difference and to enhance your professional toolkit in a supportive and innovative environment, this Order Fulfilment Coordinator position at ZEISS is an opportunity you won't want to miss. Embrace the chance to excel, redefine limits, and inspire tomorrow.