PMO Specialist (Reporting) , London, United Kingdom)

Recruiter: Trevor Newman

Career Grade: D

Internal Closing Date: 9/04/25

(Our hybrid working model means you are expected to be in the office 3 days per week)

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Why this job matters

The PMO Reporting Specialist role is crucial for our organization as it ensures that our reporting processes are accurate, timely, and insightful. This role involves owning the Networks strategic programme reporting for key senior stakeholders across the business, including the Chief Security & Networks Officer. By developing and implementing an engagement strategy, the PMO Reporting Specialist drives greater collaboration and knowledge sharing across the Network's PMO key stakeholders ultimately driving greater outcomes across the portfolio. With skills in continuous improvement the PMO Reporting Specialist plays a vital role in enhancing the reporting capabilities with process improvement and implementing AI. This role requires strong leadership skills, the ability to communicate and influence effectively with senior stakeholders and experience in project, programme, and portfolio management with a focus on executive reporting. This role is an exciting opportunity for a highly skilled and experienced PMO specialist to help drive business outcomes and ensure that all stakeholders have what is required for successful delivery.

What you’ll be doing

Owning the BAU strategic reporting for key senior stakeholders (up to Chief Security & Networks Officer). This involves preparing portfolio level reports, QBR’s, Cross-unit reviews and ensuring accuracy and timelines of all reports. Develop and implement an engagement strategy to drive greater collaboration and knowledge share across the Network’s PMO key stakeholders Facilitating and preparing all content for forums/meetings owned by the PMO, including the use of AI for automating meeting minutes and managing action logsOwning the engagement with external parties to collaborate across the industry to share best practice and recognise great achievements across the delivery organisation. Owning knowledge development E2E for the delivery community. This will include creating a training plan for both new joiners and the existing delivery community and maintaining any documentation to support that plan. Continuous improvement ownership for reporting and engagement processes to continually provide additional value to our stakeholders. Specifically integrating AI to enhance the reporting capability. This includes but not limited to automation, visualisation, enhanced insights and efficiency

The skills you'll need

Commercial thinker - You develop and implement ideas that benefit our business, using your understanding of internal commercial insight and the latest external thinking. Team coach - You build high performing cultures within teams. You empower and support coaching and development activities. Solution focused achiever - You identify and implement plans to overcome obstacles and achieve ambitious goals. Be agile - You lead collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer. Improvement focus - You collaborate to identify how work activities across teams are related and highlight inefficiencies. You help to remove barriers and find the resources or support needed to improve processes. Use data analytics - You coordinate and establish the development and use of data analytics to make decisions. You provide comprehensive technical expertise to deliver data analytics capability Solution-Focused Achiever: Cut through complexity and obstacles to get to the right ethical solution at the right time. Change Agent: Adapts quickly and perform effectively even when there’s ambiguity Collaborative Partner: Works brilliantly with partners both within and outside of the organization to deliver business results Strong leadership skills. Communicate/Influence effectively with senior stakeholders Understand the business environment. Change management / Process Improvement Worked in project, programme, portfolio management with a focus on executive reporting

Our leadership standards

Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation.

Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.