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Job at Matthews International in Gateshead, Tyne and Wear, NE11 Check similar jobs near me

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Package Driver/Project Coordinator

Job at Matthews International in Gateshead, Tyne and Wear, NE11

With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale.

POSITION SUMMARY

We're seeking a Client Manager with exceptional project management skills for a 6 month temporary contract

The Package Driver operates as the first port of call between SGK & the client, adding efficiencies to the business, providing superior technical knowledge at the source. The role is part of the “total solution”, leading client projects, aiding in right first-time results, speed to market and cost saving initiatives. They build effective relationships with client contacts. This role ensures the efficient coordination of projects from estimation to completion. The Account Manager uses an understanding of the Company's and the client's industry, business, and products to identify opportunities to sell added solutions to meet existing client needs.

JOB RESPONSIBILITIES

In this role, you will:

Act as a central point of contact for our client, building trusted relationships and proactively representing the team in high-level meetings, projects, and initiatives. Identify and drive continuous improvement opportunities in processes, performance, and collaboration—ensuring we consistently exceed expectations. Coordinate across teams and time zones, helping the client translate goals into results, while maintaining focus on quality and client satisfaction. Set up projects in the client’s system, create cost estimates & PO request. Brief prep for studio (1st build/amends/repro) using brand/packaging knowledge. Query follow up/resolution. Managing deadlines, follow ups on pending actions/documents, escalation of issues to project owner and estimation of realistic FTPs every time target becomes at risk. Conducts internal pre-production meetings, lead weekly tracker/forecast meetings, managing/ coordinating ad hoc services. Regularly updating the clients forecast.
QUALIFICATIONS / REQUIREMENTS

You’re a natural relationship-builder, confident communicator, and problem-solver with a keen eye for detail. Experience in pre-press repro or an understanding of packaging print would be a strong advantage.

This role is based in Newcastle one day a week but fully remote will be considered.

#LI-CW1

The businesses of SGS & Co and SGK have united to form Propelis, a go-to-market ecosystem that enables marketers to move their brands forward with greater speed, clarity, and confidence. Our broad range of integrated solutions include brand creative, packaging, print solutions, branded environments, and content production. Services are delivered through our family of brands: SGX, Marks, Equator, Collide, and 5Flow. With a combined legacy spanning more than 150 years, Propelis commences operations with 10,000 employees in 30+ countries, nearly $1 billion in annual sales, and a diverse client base of over 2,000 leading companies.

ID 1197304 Sectors:
in Gateshead, Tyne and Wear, England, NE11

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