Pathology Operations Coordinator

IDEXX Laboratories are looking for a Pathology Operations Coordinator to support our UK & European Pathology departments, supplying the pathology team with digital images for diagnostic purposes, generated from all UK & European laboratories and to maximize the overall efficiency of the UK & European Pathology team. In this role, you will help solve problems and deal with queries from pathology teams to ensure the workflow is efficient throughout the day. The responsibility of this position is to ensure accuracy and timely assignment of work to help and support the Pathology Operations team where necessary in the running of a small but very busy department. Thanks to you, someone's very beloved pet will get the treatment plan they need - how great is that? In this Role: You will load the digital scanners for distribution of work to the Pathology team, the filing of slides returned from offsite pathologists. You will help with the archiving system of slides. You will deal with client queries in a prompt manner whilst dealing with queries from Pathologists and laboratory staff. You will deal with the packing and shipping of cytology samples to off-site Pathologists as well as the cleaning and general housekeeping of the scanner room and scanners. You will help with metrics, logging of caseload. You will monitor query lists for the pathology team and problem solve queries that are not always straightforward. What You Will Need to Succeed: We are looking for someone who is used to managing a high workload and dealing with internal and external customers, with the ability to trouble shoot problems as and when needed. You will be educated to GCSE level or equivalent, with a science or laboratory background preferred but not essential. You will be able to work effectively as a team member and as an individual is equally as important. You will have excellent communication skills, as well as the ability to multitask whilst dealing with lots of different customers/clients. You will be able to prioritize tasks whilst working under pressure. We are also looking for someone who is confident, organized and methodical in their work with a good attention to detail. Schedule The hours for this position are: Monday to Friday Shifts 8am-4.30pm, 9am-5.30pm, some occasional evening shifts to cover annual leave and sickness. Regular participation working on a Saturday, not more than 1 in 5 weeks Reliable and dependable attendance is an essential function for this position. Why IDEXX? We are proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. #LI-CW1 An innovation leader in every industry we serve, IDEXX follows its Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. Approximately one-third of our team is located outside the United States.