Prison Custody Officer reference: 7475

Career Opportunity: Prison Custody Officer at HMP Five Wells

Embark on a truly impactful career as a Prison Custody Officer (PCO) at HMP Five Wells. This role offers a unique opportunity to make a tangible difference in individuals' lives and contribute to a safer society. If you possess strong communication skills, resilience, and a desire to help others, this could be the extraordinary job you've been seeking.

Key Advantages for Candidates:

• Secure and Stable Career Path: HMP Five Wells offers a permanent, full-time position with a competitive starting salary of £31,222.39 per annum, increasing to £33,701.00 after two years of dedicated service. This provides excellent financial security and long-term career prospects.
• Comprehensive Training and Development: No prior experience or specific qualifications are required. You will receive extensive, paid training, including Control & Restraint, First Aid, Interpersonal Skills, and Health & Safety, with a shadowing period to ensure you are fully equipped for the role. Furthermore, a clear Development Pathway exists for those aspiring to advance into middle management positions.
• Rewarding Work with a Purpose: The core philosophy at HMP Five Wells is rehabilitation and reintegration. As a PCO, you will play a vital role in providing structure, support, and a dignified environment for prisoners, helping them to find a new way of life.
• Excellent Benefits Package: Beyond a competitive salary, you will enjoy a generous benefits package including a company pension, 33 days of annual leave (including bank holidays), company sick pay, life assurance, free on-site parking, a staff canteen, free uniform, and a free on-site gym. You'll also gain access to exclusive discounts through the PERKS at Work scheme and a Blue Light Card.
• Supportive and Inclusive Environment: HMP Five Wells is committed to fostering a secure, friendly, and professional working environment. Equality and Diversity are paramount, and applications from all backgrounds are actively encouraged. Flexible working requests will be considered after successful completion of your initial training.

Key Considerations for Your Career Path:

• Shift Work and Work-Life Balance: The role involves working a variety of shifts, including evenings, nights, and weekends, on a rolling pattern. While shifts are agreed in advance and changes are communicated with significant notice, candidates should be prepared for this dynamic schedule. The organization is committed to supporting work-life balance.
• Resilience and Strong Interpersonal Skills: This role demands individuals who are resilient, excellent listeners, and possess strong communication and interpersonal skills. You will be working with a diverse group of individuals and will need to maintain composure and professionalism in challenging situations.
• Commitment to Safety and Rehabilitation: A fundamental aspect of the role is maintaining a safe, secure, and structured environment while treating all individuals with dignity and respect. A commitment to the rehabilitation philosophy is essential.
• Vetting and Eligibility: Please note that these vacancies are subject to strict vetting standards, including a 5-year checkable history. You must be eligible to work in the UK and be prepared to provide detailed employment and education history for security screening.
• Understanding the Salary Structure: During the initial 9-week training course, the weekly hours are 35, with a corresponding salary of £27,321.00. Upon successful completion of training, your salary will increase to the advertised rate.

If you are seeking a career that is both challenging and deeply rewarding, with opportunities for growth and development, the Prison Custody Officer role at HMP Five Wells is an excellent choice. You will be part of a dedicated team making a real difference within a secure and supportive organization.