Product Services Officer

Job Description Product Services Officer - Trent 1000 Derby / Hybrid - 3 days on-site Full Time What you will be doing: An exciting opportunity has arisen for a Product Service Officer to join the Trent 1000 Value Stream Team. The Trent 1000 powers the Boeing 787. With nearly 400 aircraft in service and over £1bn invested in our Trent durability programmes, we have a clearly defined product roadmap to drive a step change in Trent 1000 time-on-wing supported by major investment and growth in Trent 1000 MRO capacity to meet our fleet needs, with the next key milestone certification in early 2025 of a new HPT Blade which will double time-on-wing. Responsibilities: Support the integration the overall Trent 1000 fleet performance across the Trent 1000 value stream team, Aftermarket Operations and Supply chain teams. Support fleet policies, including technical removal drivers such as Time on Wing cycle limits for HPTBs and Life Limited Parts. Lead other areas of the business to understand the impact, opportunities and risks of product change strategies and policies. Support the Engine Service Team demand signal for maintenance event planning, as part of the SORB process. This includes Overhaul Base and In-Field events. Working in conjunction with Aftermarket Operations and supply chain vendors, understand and guide campaign activity, priorities, and requirements. Lead the Value Stream integration of NMSB development, ensuring policies are understood and can be suitably supported by our supply chain and customers. Why Rolls-Royce? Work with us and we’ll welcome you into a culture of caring and belonging where you can be yourself. We will listen first, embrace feedback and act with integrity. We will invest in your continuous learning and development, and make sure you have access to a wide breadth and depth of opportunities to grow your career and make a difference. We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts. Hybrid working is a way in which our people can balance their time between the office, home or another remote location. It a locally managed and flexed informal discretionary arrangement. As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, frequency will depend on business needs, nature of role, what works for the team and for the individual. Discover more on our GBS Service Portal about hybrid working. Who we’re looking for: Being a part of Rolls-Royce you’ll know we put safety first, do the right thing, keep it simple and make a difference. These principles form our behaviours. They are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Desire to make a difference in a challenging operational environment through excellent collaboration, teamwork and innovative problem-solving skills Previous experience or knowledge of Services, MRO or Operations within RR. Understanding of Product Time on wing drivers and fleet health. Knowledge of RR MRO network and MRO practices. Understanding of RR customer network and regional teams Join us & help Rolls-Royce and our Customers to become a high-performing, competitive, resilient business. Please be aware that the priority will be given to employees identified as being at high risk. The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Staff Grade SNBG (7-10). This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade. It is advised that you inform your current manager of your application for this role. We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. Learn more about our global Inclusion Strategy Grade: SNBG (7-10) For further information contact: Gary Greenwood or Mark Horobin, Product Services Manager Trent 1000 Recruiter: Aaron Thoresen-Davidson Job Category Service Operations Posting Date 25 Mar 2025; 00:03 Posting End Date 10 Apr 2025 Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet vital power needs.