Product Support Engineer - IEP

Are you a motivated and skilled engineer looking to make a tangible impact in the critical rail industry? This Product Support Engineer (Rail) role presents a compelling opportunity for individuals passionate about maintaining and advancing high-performance mtu rail products.

At its core, this position involves conducting essential fault finding, routine maintenance, and repairs on mtu rail equipment. You'll be instrumental in ensuring these vital systems operate to the highest standards, directly contributing to the reliability and efficiency of rail transportation. A key aspect of this role is embracing digitalization, indicating a forward-thinking approach to engineering and problem-solving.

Advantages for Potential Candidates:

• Career Growth and Skill Development: This role offers continuous learning through participation in ongoing improvement activities for both maintenance and procedures. You'll also have opportunities to attend local and factory training courses, ensuring your skills remain current and relevant in a dynamic industry.
• Impactful Work: You will be directly involved in maintaining critical infrastructure that powers our planet. Your contributions will have a direct and visible impact on the efficiency and safety of rail operations.
• Embrace Modern Technologies: The emphasis on digitalization means you'll be working with and adopting advanced IT systems and processes. This is an excellent chance to enhance your digital proficiency and stay at the forefront of industry trends.
• Diverse Responsibilities: The role encompasses a variety of tasks, from planned maintenance and fault-finding to customer interactions and documentation. This variety ensures a dynamic and engaging work environment.
• Flexibility and Mobility: Opportunities to work as a mobile engineer, with a company van provided, offer a degree of autonomy and flexibility in your daily work.
• Team Collaboration: While self-starting is encouraged, the role also emphasizes working well with others, fostering a collaborative and supportive team environment.

Key Considerations for Your Career Path:

• Technical Expertise: A strong engineering background with relevant qualifications is essential. You should be adept at fault finding and repair, utilizing technical information effectively.
• Problem-Solving Acumen: The ability to methodically diagnose and resolve complex issues is paramount. Your analytical skills will be highly valued.
• Commitment to Safety and Quality: Outstanding safety awareness and proactive involvement in HSQE management processes are non-negotiable. Adherence to approved manuals and contract requirements is crucial.
• Communication Skills: Clear and concise communication is vital, especially when interacting with customers, participating in meetings, and completing documentation. Competency in business writing, emails, and engineering reports is expected.
• Adaptability and Initiative: A flexible attitude and the ability to take initiative are highly desirable. You'll need to be comfortable with change and willing to undertake a variety of related activities.
• IT Proficiency: Strong computer skills, including proficiency in Microsoft Office and the ability to work with various cloud-based applications, are a must.
• Shift Work and Availability: Be prepared for the possibility of 24/7 shift working, including callouts. This requires a commitment to operational needs.

This Product Support Engineer (Rail) role offers a solid foundation for engineers looking to build a career within a company that is a pioneer in cutting-edge power solutions. If you are driven, technically proficient, and ready to contribute to vital infrastructure, this opportunity is well worth exploring.