Product & Propositions Governance Business Partner

This review provides a comprehensive overview of the **Product & Propositions Governance Business Partner** opportunity within the British Gas Customer Experience & Commercial (CX&C) Risk, Conduct & Governance team. It's designed to help prospective candidates understand the unique advantages and crucial considerations for their career development.

About the Opportunity: More Than Just a Job

This role is positioned within a dynamic and forward-thinking organization that is actively revolutionizing the energy sector. British Gas, as part of a larger family of brands under Centrica, is committed to a greener, fairer future by moving away from fossil fuels. This isn't just about supplying energy; it's about actively shaping an energy system that is sustainable and accessible. The core mission of British Gas Services & Solutions (BGS&S) is to not only sell and mend but also to champion energy efficiency and the adoption of innovative technologies like heat pumps and EV chargers. This role offers a chance to be at the forefront of this transformation.

Key Advantages for Candidates:

• Purpose-Driven Work: You'll be contributing to a significant societal shift towards sustainability and a greener future. This role offers the chance to align your professional efforts with a strong sense of purpose.
• Career Growth and Development: The description explicitly highlights the opportunity for career growth. You'll gain valuable expertise in regulatory frameworks, risk management, and product governance, which are highly sought-after skills in the regulated sector.
• Comprehensive Industry Exposure: British Gas "does it all" in the energy sector – making, storing, moving, selling, and mending. This means you'll have exposure to a broad spectrum of activities and a deep understanding of the energy value chain.
• Impactful Role: As a Business Partner, you'll be integral to ensuring that products and services meet high standards of customer value and regulatory compliance. Your work will directly influence customer outcomes and the company's adherence to critical regulations.
• Collaborative Environment: You'll be working closely with product development teams, commercial leads, governance specialists, and a wider risk and compliance community. This collaborative approach fosters a supportive learning environment.
• Focus on Well-being and Flexibility: The organization emphasizes a "people place" culture, prioritizing employee well-being, flexibility, and support for diverse personal circumstances. This suggests a commitment to work-life balance and a supportive employee experience.
• Inclusivity and Belonging: The company actively cultivates a culture where differences are celebrated and everyone can belong. This is a significant advantage for candidates seeking an inclusive workplace.

Key Considerations for Candidates:

• Regulatory Acumen: A strong understanding of FCA regulatory requirements, particularly Consumer Duty, PROD4, and ICOBS, is essential. Candidates with prior experience in financial services or insurance governance, risk, or compliance will find this particularly relevant.
• Organizational and Coordination Skills: The role involves significant coordination of governance activities, including scheduling, minute-taking, preparing board-level packs, and tracking actions. Excellent organizational and detail-oriented skills are paramount.
• Stakeholder Management: You'll need to be confident in liaising with senior stakeholders, providing clear and concise communication both verbally and in writing.
• Proactive and Eager to Learn: The ideal candidate is organized, proactive, and possesses a strong desire to learn and grow within the governance and risk domain. A curious and collaborative mindset is highly valued.
• Adaptability and Ownership: The role requires taking ownership of tasks, demonstrating good judgment in escalating issues, and providing flexible support to the wider team. This includes contributing to continuous improvement initiatives and taking on ad-hoc projects.
• Travel Requirements: Be aware that this role involves monthly travel to Windsor/London, which should be factored into your personal logistics.

In Summary:

The Product & Propositions Governance Business Partner role at British Gas presents a compelling opportunity for individuals seeking to make a tangible impact in the energy sector while advancing their careers in governance and risk. If you are organized, proactive, possess strong regulatory knowledge, and are driven by a desire to contribute to a more sustainable future, this role offers a platform for significant professional growth and personal fulfillment. It's a chance to be part of a company that truly believes in its purpose and supports its people.