Production Analyst

Job Description: Production Analyst/ Data Engineer (SAS/ Snowflake) Permanent London, Staines Hybrid up to 3 days WFH From £45,000 DOE + fantastic benefits 37.5 hours per week We consider all types of flexibility, including locations, hours and working patterns. We make health happen Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. How you’ll help us make health happen: Running and delivering the production month-end process Running and technical support of operational reporting and ad-hoc analytics Design and technical support of testing solutions for enterprise-wide projects and carry out that testing in the data analytics space Work with data from multiple different systems and hosting environments for the creation of datasets prior to loading into the Analytics Datamarts or Enterprise Data Warehouse/platform Be the technical and development driver between the Data Operations and Voice Analytics teams. Having the objective of owning the integration of voice and claims data, where technically possible, calling on colleagues across both teams as necessary Ensure all necessary documentation is maintained and updated after any change, e.g., the service catalogue, data dictionary, entity relationship diagrams, operations manual, etc. Consult with and manage working services across UKI D&A, internal customers and partners as required Key Skills / Qualifications needed for this role: Hands-on experience using recognised data platforms and tools to process, maintain, and troubleshoot large, complex datasets and datamarts, supporting robust data operations and workflows Industry experience in using advanced coding/programming languages - SAS programming and knowledge of at least one SQL dialect (T-SQL, PostgreSQL, MSSQL, MYSQL) is essential Experience in working with RDMS such as Oracle or SQL Server and cloud-based data platforms – preferably Snowflake Experience with healthcare and finance datasets is an advantage Understanding of voice data advantageous Experience in process change, including reconciliation of outputs Ability to solve complex problems and communicate clearly and effectively Ability to work independently but also within a busy and challenging team environment, being flexible in taking on various activities Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Onsite gyms or local discounts where no onsite gym available • Various other benefits and online discounts Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: [email protected] Time Type: Full time Job Area: Call Centre Locations: Angel Court, London, Bupa Place, Staines - Willow House Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.