Program Manager Operations Transformation

## Unlock Your Potential: A Senior Project Management Role at the Forefront of Financial Transformation This opportunity presents an exceptional chance for seasoned Project Managers to make a significant impact within a globally recognized financial institution. Citi is currently undergoing a period of dynamic evolution and transformation, and this role places you squarely at the heart of that journey. If you're seeking a career that combines strategic leadership with hands-on execution in a critical area of finance, this could be your next impactful move. ### About the Opportunity You will be joining the **Markets Operations Transformation team**, a critical function responsible for designing and delivering a multi-year roadmap to enhance Citi's operational capabilities. This team is the engine driving strategic change, leveraging expertise in program and project management, business analysis, and process re-engineering. As an **OTC Derivatives Settlements Project Manager at SVP level**, you will take a lead role in executing the OTC Settlements Strategy. This involves shaping technical infrastructure, refining operating models, and ultimately impacting the client experience and strategic direction of Citi's Markets Operations. ### Key Advantages for Your Career Path This role offers a compelling blend of strategic influence and tangible project ownership, providing significant advantages for your professional development: * Strategic Leadership: You will manage a complex and critical disciplinary area within OTC settlements, with responsibility for short- to medium-term planning, resource allocation, budget control, and policy formulation within an established strategic framework. This is an opportunity to shape the future of a key operational function. * Driving Innovation: As an analytical and procedural expert, you will provide strategic guidance to internal and external stakeholders. You will be at the forefront of resolving complex settlement-related issues, developing innovative solutions, streamlining processes, and leading impactful "change-the-bank" initiatives. * Global Impact: By joining Citi, you become part of a vast global organization committed to serving clients and enabling economic progress. Your work will contribute to the seamless functioning of global financial markets. * Transformational Experience: You will gain invaluable experience in managing large-scale, cross-functional transformation projects within a leading financial services firm. This will significantly enhance your resume and your standing in the industry. * Career Growth & Development: Citi is committed to employee well-being and development. You'll have access to extensive learning resources and opportunities to grow your skills and advance your career. ### Key Considerations for Aspiring Candidates To thrive in this demanding yet rewarding role, consider the following crucial aspects: * Deep Subject Matter Expertise: A strong track record in **transformation management as a Project Manager** is essential. You must possess an **in-depth understanding of Settlements, Derivatives, or Operations within Markets**. Experience with relevant 3rd party vendor applications and industry initiatives will be highly beneficial. * Proven Project Management Acumen: You will need to demonstrate effective **project management and negotiation skills**, with a proven ability to manage multiple concurrent activities in a high-risk environment. Strong leadership in managing teams and delivery on large, strategic projects is paramount. * Stakeholder Management: This role requires you to **build and manage strong relationships** with a diverse range of stakeholders across Operations and Technology. The ability to clearly document and communicate strategic requirements is vital. * Problem-Solving Prowess: You must be adept at identifying, defining, and leading the resolution of complex issues, often extending beyond your immediate workstream. This requires innovative thinking and a proactive approach. * Adherence to Standards: A commitment to driving adherence to program processes, procedures, methods, and standards as defined by Citi's Project Management standards is expected. ### What Citi Offers Citi recognizes the importance of its employees and offers a comprehensive package designed to support your well-being and professional growth: * Competitive Compensation: A competitive base salary, which is reviewed annually, and a discretionary annual performance-related bonus. * Generous Benefits:

• A generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
• Comprehensive private medical insurance packages.
• Employee Assistance Program.
• Robust Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.

* Flexible Working: A hybrid working model (up to 2 days working at home per week) in a business-casual workplace. * Learning & Development: Access to an extensive array of learning and development resources to foster your continuous growth. This role is an excellent opportunity for a highly motivated and experienced Project Manager looking to leave their mark on a leading global financial institution during a period of exciting transformation. If you possess the required expertise and a passion for driving strategic change, we encourage you to explore this significant career opportunity.