Project Manager reference: ce034eaf73

Base Location:Melksham

Salary:£43,704 - £51,484 depending on skills and experience +a range of other benefits to support your family, finances and wellbeing.

Working Pattern:Permanent | Full Time |Flexible workingoptions available

We are looking for a Project Manager to join our Minor Connections team!

Your role as a Project Manager will be to manage the customer journey from start to finish.

Our SSEN Minor Connections team are responsible for delivering new electricity connections for 1-4 properties as well as moving the position in which our equipment terminates within our customers properties.

You will:

Managing the customer journey from start to finish including; booking the work, ensuring the customer understands all elements of the job and is ready for the work to be completed. Creating construction packs for minor connection projects within key deadlines, ensuring accuracy of information so the jobs are completed right first time. Supporting both our customers and delivery partners to ensure the smooth delivery of projects. Driving performance and improvements to the customer service we provide helping us achieve maximum incentive rewards for Time to Connect (TTC) and Broad Measure (customer satisfaction) scores.

You have:

Previous experience as a Project Manager Good business and technical knowledge of Electricity Distribution or similar market such as another utility company. Excellent customer service skills and great verbal and written communication skills, with proficient organisation skills and a strength in developing and nourishing positive working relationships. I.T. literate being comfortable with Microsoft packages such as Word, Excel and Office. The ability to deliver within demanding timescales and to effectively prioritise, plan and organise.

About SSE

SSEs purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact [email protected]/01738 344051 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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