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Antrim and Newtownabbey
Antrim
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Newtownabbey
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Sectors
Sanctuary Group profile and vacancies
Sanctuary Group
in Kidlington, Oxfordshire, OX5
Receptionist (Yarnton, South East, GB, OX5 1LW)
£10.3 per hour
Full time
£10.3 per hour
Full time
Property Consultants company
... Care, whether that’s our staff, residents or family members. Receptionist Yarnton Residential and Nursing Home, Rutten Lane, Yarnton, Oxfordshire, OX5 1LW £10.30 per hour 21 hours available, including alternate weekends Why work for us? We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Yarnton Residential and Nursing Home for all regardless of role. Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Yarnton Residential and Nursing Home is special and we’re looking for special people to join us. Become a part of it and apply for this role. Where you’ll work Situated next door to the local primary school, you often hear the joyful sounds of youngsters during their break time. The children often join us for arts and crafts or to give us a sneak preview of a choral performance, which is a real treat. The home also has its own minibus to take residents out and about. From garden centres and museums and other places across Oxfordshire - even trips to the seaside. We also use our minibus to support people living with dementia in their own homes around Yarnton and Kidlington, to get to a local day centre. This is something we are really proud of because we are helping to reduce social isolation within the area. Are you our next Receptionist? Here’s more about the role: In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks. For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential. As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation. Benefits and rewards We know you work so hard and being the best Receptionist you can be needs to be rewarded. We are very proud to offer the following: 20 days annual leave plus bank holidays (pro rata) Life assurance CQC performance bonus Overtime enhancement Occupational sick pay after qualifying period Excellent training and development opportunities Refer a friend scheme with payment of up to £500 available Contributory pension from Sanctuary Care Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’ Criminal Records Checks are funded by Sanctuary Care. We hope you feel you could be our next team member. Job Reference: 179027. Closing date: 17th June 2022 We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
... Care, whether that’s our staff, residents or family members. Receptionist Yarnton Residential and Nursing Home, Rutten Lane, Yarnton, Oxfordshire, OX5 1LW £10.30 per hour 21 hours available, including alternate weekends Why work for us? We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Yarnton Residential and Nursing Home for all regardless of role. Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Yarnton Residential and Nursing Home is special and we’re looking for special people to join us. Become a part of it and apply for this role. Where you’ll work Situated next door to the local primary school, you often hear the joyful sounds of youngsters during their break time. The children often join us for arts and crafts or to give us a sneak preview of a choral performance, which is a real treat. The home also has its own minibus to take residents out and about. From garden centres and museums and other places across Oxfordshire - even trips to the seaside. We also use our minibus to support people living with dementia in their own homes around Yarnton and Kidlington, to get to a local day centre. This is something we are really proud of because we are helping to reduce social isolation within the area. Are you our next Receptionist? Here’s more about the role: In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks. For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential. As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation. Benefits and rewards We know you work so hard and being the best Receptionist you can be needs to be rewarded. We are very proud to offer the following: 20 days annual leave plus bank holidays (pro rata) Life assurance CQC performance bonus Overtime enhancement Occupational sick pay after qualifying period Excellent training and development opportunities Refer a friend scheme with payment of up to £500 available Contributory pension from Sanctuary Care Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’ Criminal Records Checks are funded by Sanctuary Care. We hope you feel you could be our next team member. Job Reference: 179027. Closing date: 17th June 2022 We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Yesterday
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East Riding of Yorkshire Council profile and vacancies
East Riding of Yorkshire Council
in Withernsea, East Riding of Yorkshire
Receptionist
£18,887 per year
Permanent
£18,887 per year
Permanent
Councils company
The job itselfWe are looking for a part time Receptionist, to work at East Riding Leisure Withernsea.Work is a two week rota and applicants should be prepared to work early mornings, evenings, weekdays and weekends.Applicants should refer to the attached job outline and specification for information on requirements for the post.
The job itselfWe are looking for a part time Receptionist, to work at East Riding Leisure Withernsea.Work is a two week rota and applicants should be prepared to work early mornings, evenings, weekdays and weekends.Applicants should refer to the attached job outline and specification for information on requirements for the post.
Added 20 May
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University of Kent profile and vacancies
University of Kent
in Canterbury, Kent, CT2
Receptionist (CS-201-22)
by Agreement
Full time
by Agreement
Full time
Education company
... and external visitors.For much of your shift you will be the sole receptionist and therefore it is essential that in addition to having excellent customer service skills, you are able to deal calmly and confidently with all queries and bookings. When the students go home in vacation periods Kent Hospitality operates Conference/Bed and Breakfast facilities, so our reception services vary throughout the year to accommodate this.This role is for 35 hours per week, 5 days a week, Monday - Sunday.                                        Your duties as a receptionist will include:Acting as the central reception point providing excellent customer service to ensure that students, staff and visitors receive the best possible impression of the UniversitySupporting with maintaining building security, to ensure that only authorised personnel are able to access specific accommodation and teaching roomsReceive, address and seeking to resolve all initial enquires from students, staff, conference guests, visitors and others, with referral to other University departments as appropriateAssuming responsibility for locking and unlocking reception, academic rooms and offices at the beginning and end of each shift as required Key challenges and decisionsActing as the central reception point providing excellent customer service to ensure that students, staff and visitors receive the best possible impression of the UniversityAs a receptionist you will need (please read the Job description for further criteria):Experience of working in a busy and demanding front facing customer service environmentAbility to demonstrate experience handling difficult and unexpected situationsExcellent customer service skillsAbility to work independently and unsupervisedWhat can Kent University offer you?A friendly, open and collaborative working environmentSupport you in your development, we want you to succeed and support you in doing soA generous annual leave allowance. An outstanding campus that comprises of a variety of food outlets, various shops and amenities, a cinema and theatre as well as a gym plus many beautiful walks.Pension schemeThe department manages student accommodation on the Canterbury and Medway campuses for over 6,500 students. Our accommodation has many accolades, including winning ‘Best University Accommodation for Groups’ for twelve consecutive years at the Group Travel Awards and were awarded Commercial University of the Year 2018 at CUBO’s (College and University Business Officers) annual Summer conference.For further information, please visit: www.kent.ac.uk/hospitalityIf you require further information regarding the application process, please contact iscsestates@kent.ac.uk No agencies, thank you.Please refer to the job description for a full list of duties. Your application should clearly address the essential and desirable requirements of the Person Specification, this is how your application is scored. You should provide clear evidence and examples in your application which back-up any assertions you make in relation to each criterion.  Closing Date: 30 May 2022 Category: Administrative
... and external visitors.For much of your shift you will be the sole receptionist and therefore it is essential that in addition to having excellent customer service skills, you are able to deal calmly and confidently with all queries and bookings. When the students go home in vacation periods Kent Hospitality operates Conference/Bed and Breakfast facilities, so our reception services vary throughout the year to accommodate this.This role is for 35 hours per week, 5 days a week, Monday - Sunday.                                        Your duties as a receptionist will include:Acting as the central reception point providing excellent customer service to ensure that students, staff and visitors receive the best possible impression of the UniversitySupporting with maintaining building security, to ensure that only authorised personnel are able to access specific accommodation and teaching roomsReceive, address and seeking to resolve all initial enquires from students, staff, conference guests, visitors and others, with referral to other University departments as appropriateAssuming responsibility for locking and unlocking reception, academic rooms and offices at the beginning and end of each shift as required Key challenges and decisionsActing as the central reception point providing excellent customer service to ensure that students, staff and visitors receive the best possible impression of the UniversityAs a receptionist you will need (please read the Job description for further criteria):Experience of working in a busy and demanding front facing customer service environmentAbility to demonstrate experience handling difficult and unexpected situationsExcellent customer service skillsAbility to work independently and unsupervisedWhat can Kent University offer you?A friendly, open and collaborative working environmentSupport you in your development, we want you to succeed and support you in doing soA generous annual leave allowance. An outstanding campus that comprises of a variety of food outlets, various shops and amenities, a cinema and theatre as well as a gym plus many beautiful walks.Pension schemeThe department manages student accommodation on the Canterbury and Medway campuses for over 6,500 students. Our accommodation has many accolades, including winning ‘Best University Accommodation for Groups’ for twelve consecutive years at the Group Travel Awards and were awarded Commercial University of the Year 2018 at CUBO’s (College and University Business Officers) annual Summer conference.For further information, please visit: www.kent.ac.uk/hospitalityIf you require further information regarding the application process, please contact iscsestates@kent.ac.uk No agencies, thank you.Please refer to the job description for a full list of duties. Your application should clearly address the essential and desirable requirements of the Person Specification, this is how your application is scored. You should provide clear evidence and examples in your application which back-up any assertions you make in relation to each criterion.  Closing Date: 30 May 2022 Category: Administrative
Added 06 May
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Edge Hill University profile and vacancies
Edge Hill University
in Ormskirk, Lancashire, L39
Receptionist (EHA1088-0522)
by Agreement
Full time
by Agreement
Full time
Education company
Make a difference, every day, to the lives of our students.About the RoleThis is a great opportunity for a Receptionist to join the Sports Centre team. In this role you will have a specific role to play as the first point of contact for many of the Centre’s users in both an administrative and service capacity. A high level of customer care delivered in both the café and reception areas is vital to the success of this post and to the complex as a whole.About YouAs a Receptionist you will have experience of working in a busy customer facing service industry, experience of previously or the passion and drive of wanting to work as a receptionist in a sports centre environment and clearly understand the reception role and responsibilities as part of a team in supporting the smooth operation of the facilityYou will be able to create positive first impressions and to develop relationships with customers through excellent communication skills. You can work with minimal supervision demonstrating problem solving and time management and demonstrate excellent Customer Care in dealing with all customers. Rewards/BenefitsYou will benefit from 22 days annual leave plus 13 bank holiday and University closure days per annum, pro rata. We aim to provide our staff with a positive work life balance and have a range of schemes in place to support this. Your continued professional development is as important to us as it is to you and we demonstrate this through our investment in your CPD activity. You will be automatically enrolled into the Local Government Pension Scheme and have access to our staff benefits platform, which provides you with discounts across the high street to help you save money on your everyday spending such as supermarket shopping, cinema tickets, dining out and more. We also offer discounted membership to our state-of-the-art sport and leisure facilities.About UsEdge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education. You’ll be working for a multi award-winning institution that has been named Modern University of the Year in the Times and Sunday Times Good University Guide 2022 and shortlisted for the overall UK University of the Year award. Edge Hill has also recently been awarded University of the Year in the Educate North Awards (2021) in recognition of our continued commitment to deliver an exceptional student experience and the exceptional progress we have made to deliver investment and innovation over the past 12 months, while placing students at the heart of everything we do.The University has judged Best UK Employer (European Business Awards 2016) and highly commended in Times Higher Education Leadership and Management Awards 2017 for Workplace of the Year.The Times Higher ‘University of the Year’ award celebrated our distinct role in “transforming lives” – reflecting a distinctive philosophy of creating opportunity from excellence.Based on an award-winning campus in West Lancashire, Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.For informal enquiries about this vacancy you may wish to contact: Sarah Burns, Front of House Supervisor at Burnssa@edgehill.ac.uk At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Closing Date: 26 May 2022 Department: Support Salary: £18,662 to £20,092 per annum pro rata
Make a difference, every day, to the lives of our students.About the RoleThis is a great opportunity for a Receptionist to join the Sports Centre team. In this role you will have a specific role to play as the first point of contact for many of the Centre’s users in both an administrative and service capacity. A high level of customer care delivered in both the café and reception areas is vital to the success of this post and to the complex as a whole.About YouAs a Receptionist you will have experience of working in a busy customer facing service industry, experience of previously or the passion and drive of wanting to work as a receptionist in a sports centre environment and clearly understand the reception role and responsibilities as part of a team in supporting the smooth operation of the facilityYou will be able to create positive first impressions and to develop relationships with customers through excellent communication skills. You can work with minimal supervision demonstrating problem solving and time management and demonstrate excellent Customer Care in dealing with all customers. Rewards/BenefitsYou will benefit from 22 days annual leave plus 13 bank holiday and University closure days per annum, pro rata. We aim to provide our staff with a positive work life balance and have a range of schemes in place to support this. Your continued professional development is as important to us as it is to you and we demonstrate this through our investment in your CPD activity. You will be automatically enrolled into the Local Government Pension Scheme and have access to our staff benefits platform, which provides you with discounts across the high street to help you save money on your everyday spending such as supermarket shopping, cinema tickets, dining out and more. We also offer discounted membership to our state-of-the-art sport and leisure facilities.About UsEdge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education. You’ll be working for a multi award-winning institution that has been named Modern University of the Year in the Times and Sunday Times Good University Guide 2022 and shortlisted for the overall UK University of the Year award. Edge Hill has also recently been awarded University of the Year in the Educate North Awards (2021) in recognition of our continued commitment to deliver an exceptional student experience and the exceptional progress we have made to deliver investment and innovation over the past 12 months, while placing students at the heart of everything we do.The University has judged Best UK Employer (European Business Awards 2016) and highly commended in Times Higher Education Leadership and Management Awards 2017 for Workplace of the Year.The Times Higher ‘University of the Year’ award celebrated our distinct role in “transforming lives” – reflecting a distinctive philosophy of creating opportunity from excellence.Based on an award-winning campus in West Lancashire, Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.For informal enquiries about this vacancy you may wish to contact: Sarah Burns, Front of House Supervisor at Burnssa@edgehill.ac.uk At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Closing Date: 26 May 2022 Department: Support Salary: £18,662 to £20,092 per annum pro rata
Added 12 May
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University of Surrey profile and vacancies
University of Surrey
in Guildford, Surrey, GU2
Receptionist (027722-R)
by Agreement
Full time
by Agreement
Full time
Education company
An exciting opportunity has arisen in our fast-paced new Campus Services department, for an experienced and proficient front desk executive professional to work as part of a team providing customer service driven and detailed support to the department.As a member of the front of house team, you will be required to provide a full and comprehensive customer-focused reception for the University of Surrey across two sites – at Manor Park and at Stag Hill.You will be the first point of contact for students, staff, visitors, guests and other customers, ensuring they are provided with a positive first impression of the service and answering all enquiries in a polite and professional manner.To be successful in this role, ideally the post holder will have experience of working in a customer service environment and dealing with enquiries both on the telephone enquiries and face to face customer contact.In addition to your salary you will receive a generous annual leave entitlement and excellent development opportunities. Benefits package includes pension scheme, on-site nursery and discounted membership to our world-renown Surrey Sports Park.Further details:                For more information and to apply online, please download the further details and click on the 'apply online' button above.The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all.  We place great value on diversity and are seeking to increase the diversity within our community.  Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Closing Date: 26 May 2022 Category: Operational Services
An exciting opportunity has arisen in our fast-paced new Campus Services department, for an experienced and proficient front desk executive professional to work as part of a team providing customer service driven and detailed support to the department.As a member of the front of house team, you will be required to provide a full and comprehensive customer-focused reception for the University of Surrey across two sites – at Manor Park and at Stag Hill.You will be the first point of contact for students, staff, visitors, guests and other customers, ensuring they are provided with a positive first impression of the service and answering all enquiries in a polite and professional manner.To be successful in this role, ideally the post holder will have experience of working in a customer service environment and dealing with enquiries both on the telephone enquiries and face to face customer contact.In addition to your salary you will receive a generous annual leave entitlement and excellent development opportunities. Benefits package includes pension scheme, on-site nursery and discounted membership to our world-renown Surrey Sports Park.Further details:                For more information and to apply online, please download the further details and click on the 'apply online' button above.The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all.  We place great value on diversity and are seeking to increase the diversity within our community.  Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Closing Date: 26 May 2022 Category: Operational Services
Added 17 May
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Sanctuary Group profile and vacancies
Sanctuary Group
in Oxford, Oxfordshire, OX4
Bank Receptionist (Oxford, South East, GB, OX4 4DN)
£10.3 per hour
Full time
£10.3 per hour
Full time
Property Consultants company
Added 19 May
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The Ministry of Justice profile and vacancies
The Ministry of Justice
in Goole, East Riding of Yorkshire
58727 - Case Administrator/Receptionist
£18,713 - £22,507 per year
Full time
£18,713 - £22,507 per year
Full time
Justice company
This exciting role will be to join a small team of Probation Staff in a high performing Probation Delivery Unit. We are a friendly and dedicated team of staff who provide a quality Administrative support service to all Probation Practitioners across a range of work areas. Goole office has parking on site. The successful candidate will also be expected to provide holiday cover in our Beverley Office on an ad hoc basis and travel expenses for this cover will be reimbursed. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.Overview of the jobThis is an administrative job within the National Probation Service.SummaryThe jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties:· Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.· Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.· Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.· Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.· Provide cover for an effective and efficient reception and telephone enquiry service· Act as single point of contact within unit for specialist area of work as required· Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.· Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.· Carry out enforcement administration as required.· Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.· Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.· Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.· Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.· Undertake specific Visor administration tasks in accordance with the procedures· Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and , distributing notes/minutes and action points· Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. · Provide cover within the unit and to other units within the LDU and Division as appropriate.· Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies· Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.· To work within the aims and values of NPS and NOMS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.Behaviours· Delivering at Pace· Making Effective Decisions· Working Together· Changing and Improving· Managing a Quality ServiceEssential Experience· Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour· Use and work on own initiative An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) WelshTechnical requirements· Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel· Possess basic numeric skills.Ability· Ability to use databases
This exciting role will be to join a small team of Probation Staff in a high performing Probation Delivery Unit. We are a friendly and dedicated team of staff who provide a quality Administrative support service to all Probation Practitioners across a range of work areas. Goole office has parking on site. The successful candidate will also be expected to provide holiday cover in our Beverley Office on an ad hoc basis and travel expenses for this cover will be reimbursed. We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.Overview of the jobThis is an administrative job within the National Probation Service.SummaryThe jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.This role may involve some out of hours work.The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & DutiesThe job holder will be required to carry out the following responsibilities, activities and duties:· Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.· Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.· Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.· Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.· Provide cover for an effective and efficient reception and telephone enquiry service· Act as single point of contact within unit for specialist area of work as required· Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.· Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.· Carry out enforcement administration as required.· Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.· Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.· Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.· Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.· Undertake specific Visor administration tasks in accordance with the procedures· Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and , distributing notes/minutes and action points· Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. · Provide cover within the unit and to other units within the LDU and Division as appropriate.· Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies· Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.· To work within the aims and values of NPS and NOMS The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder.Behaviours· Delivering at Pace· Making Effective Decisions· Working Together· Changing and Improving· Managing a Quality ServiceEssential Experience· Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour· Use and work on own initiative An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) WelshTechnical requirements· Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel· Possess basic numeric skills.Ability· Ability to use databases
Added 20 May
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University of Brighton profile and vacancies
University of Brighton
in Brighton, Brighton and Hove, BN2
Receptionist/Administrative Assistant (AP5005-22-111-R-R)
by Agreement
Full time
by Agreement
Full time
Education company
Do you pride yourself in providing excellent customer service, both face to face and on-line? Then come and join us in this varied post as front of house reception and as part of the wider administrative team, who support and develop a wide range of work and provide general administration to the School.  In this role you will also:Organise and service committees, working groups and meetings where requiredDeal with a broad range of enquiries from staff, students and visitorsProvide a friendly and efficient online and in person counter serviceMaintain the enquiry office area and shared school spaces in a presentable mannerTo be successful you will:Be experienced in team working and have proven organisational skillsHave good interpersonal skills – able to listen carefully, ask relevant questions and summarise information to determine exact requirementsBe able to communicate information in an understandable way orally and in writing as suitable to the situation, including those whose first language is not EnglishHave a good understanding of MS Outlook (email and calendar) and Word together with a familiarity of databases and spreadsheetsBe flexible to meet and deal with competing demandsBe expected to operate in a highly professional mannerThis post is full-time and fixed term until the end of December 2022. The anticipated start date would be as soon as mutually agreeable. Job-sharers are welcome to apply. Closing Date: 05 Jun 2022 Category: Administrative/Clerical/Technical
Do you pride yourself in providing excellent customer service, both face to face and on-line? Then come and join us in this varied post as front of house reception and as part of the wider administrative team, who support and develop a wide range of work and provide general administration to the School.  In this role you will also:Organise and service committees, working groups and meetings where requiredDeal with a broad range of enquiries from staff, students and visitorsProvide a friendly and efficient online and in person counter serviceMaintain the enquiry office area and shared school spaces in a presentable mannerTo be successful you will:Be experienced in team working and have proven organisational skillsHave good interpersonal skills – able to listen carefully, ask relevant questions and summarise information to determine exact requirementsBe able to communicate information in an understandable way orally and in writing as suitable to the situation, including those whose first language is not EnglishHave a good understanding of MS Outlook (email and calendar) and Word together with a familiarity of databases and spreadsheetsBe flexible to meet and deal with competing demandsBe expected to operate in a highly professional mannerThis post is full-time and fixed term until the end of December 2022. The anticipated start date would be as soon as mutually agreeable. Job-sharers are welcome to apply. Closing Date: 05 Jun 2022 Category: Administrative/Clerical/Technical
Added 20 May
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