Unlocking Your Potential: A Business Consultant Opportunity with EE & BT
Are you ready to redefine your relationship with work and experience a career that offers genuine joy, pride, and the thrill of discovery? This Business Consultant role within the dynamic world of EE and BT retail presents an exceptional opportunity for ambitious individuals looking to make a tangible impact and chart a fulfilling career path.
This isn't just a sales role; it's an invitation to become an ambassador for leading brands, a cultivator of valuable business relationships, and a champion for local enterprises. You'll be at the forefront of generating new business sales, leveraging the extensive network of EE Retail stores and beyond, while collaborating with internal teams to deliver an unparalleled service and sales journey for businesses.
Key Responsibilities and Career Advantages:
- Brand Advocacy & Sales Excellence: Become a pivotal representative for both EE and BT. You'll hone your sales acumen, deliver outstanding customer experiences, and work towards achieving ambitious targets across mobile volume, fixed broadband, mobile upgrades, and overall business value. This focus on KPIs and SLAs ensures a structured and rewarding performance framework.
- Proactive Business Development: This role thrives on initiative. You'll be empowered to identify, nurture, and secure new sales through sustained prospecting and campaign engagement. This requires a deep understanding of prospective businesses, their decision-making processes, and the ability to build strong, lasting relationships with key contacts.
- Account Growth & Customer Retention: Beyond new business, you'll have the opportunity to deepen relationships with existing customers. Through proactive in-life health checks and strategic resign activities, you'll drive account growth and ensure customer satisfaction, demonstrating your value beyond the initial sale.
- Market Acumen & Strategic Networking: Develop a comprehensive understanding of the local Small to Medium-sized Enterprise (SME) and SoHo market, including industry trends, competitor landscapes, and evolving telecommunications solutions. You'll also be encouraged to build external partnerships through networking bodies, LinkedIn, and local initiatives, expanding your professional circle and influence.
- Collaborative Environment: You'll foster strong working relationships with colleagues within host stores and across regions, as well as with cross-functional teams. This collaborative spirit is key to enhancing productivity and ensuring a seamless customer journey.
What You'll Bring to the Table:
To excel in this role, candidates should possess:
- Proven Sales Experience: Demonstrable success in a direct sales role (B2C or B2B) with a strong focus on new customer acquisition.
- Telecommunications Industry Knowledge: Experience within the fixed and mobile telecoms sector, ideally with exposure to a retail environment, is highly advantageous.
- Customer-Centric Approach: A talent for understanding customer needs and developing tailored, effective solutions.
- Commercial Acumen: The ability to operate within financial frameworks, drive profitability, and make sound commercial decisions.
- Organizational Skills: Excellent planning and time management abilities to effectively manage your schedule and customer visits.
- Strong Communication & Interpersonal Skills: Brilliant listening skills and the ability to articulate solutions persuasively, influencing stakeholders at various levels.
- Results-Oriented Mindset: A driven individual focused on achieving and exceeding monthly targets.
Bonus points if you have experience in negotiating commercial contracts.
The Rewards of Joining Our Team:
EE and BT are committed to supporting your holistic well-being and career progression. As a Business Consultant, you can expect:
- Comprehensive Wellbeing Support: Including 24/7 Online GP access for you and your family, market-leading paid carer's leave, and equal family leave policies.
- Financial Benefits: Significant discounts on EE & BT products and a Season Ticket Travel Loan to ease your commute.
- Career Growth: Dedicated support for your professional development, including training and clear progression pathways.
- Community Engagement: Opportunities to give back through paid volunteering days.
- Health & Wellness Options: Optional Private Healthcare and Dental plans for added peace of mind.
At EE, you'll discover a workplace that champions your resilience, nurtures your growth, and celebrates your achievements. This is your chance to transform your strengths into a truly rewarding career.