Discover Your Impact: A Deep Dive into a Key Change Management Role at Citi
Are you seeking a role that places you at the forefront of global finance, where your contributions directly impact growth and economic progress? This opportunity within Citi's RADAR Change team offers precisely that – a chance to be an integral part of a leading financial institution with a mission to be a trusted partner to its clients.
What This Opportunity Offers You:
This position is an exceptional stepping stone for professionals looking to deepen their expertise in change management within a complex, global environment. You'll be instrumental in shaping and executing change processes for Citi's critical Operations reporting suite. The role provides a unique vantage point to:
- Drive Change Lifecycle Management: From problem identification and root cause analysis to solution development, you will actively participate in projects throughout their entire lifecycle.
- Master Change Control Processes: You will operate a robust change management process, ensuring all scope changes are clearly defined, understood, and signed off, with a keen eye on financial and control impacts.
- Develop Project Management Prowess: Take ownership of project plans, track deliverables, manage a RAID log (Risks, Assumptions, Issues, Dependencies), and ensure clear ownership and resolution dates.
- Gain Oversight and Governance Experience: Contribute to governance and oversight, including technology operational risk, demonstrating your ability to manage and mitigate risks effectively.
- Build Key Stakeholder Relationships: Cultivate strong working relationships with support functions and senior leadership, essential for navigating a large organization.
- Enhance Risk Mitigation Skills: Identify, communicate, and propose mitigation strategies for risks, considering the broader business implications of technology application.
- Strengthen Control and Compliance Expertise: Test and monitor key controls, document results, and collaborate with business and line control officers to address any deficiencies or control gaps.
- Execute Corrective Actions: Develop, implement, and execute Corrective Action Plans (CAPs) for the management of control issues, showcasing your problem-solving capabilities.
- Provide Essential Reporting: Support reporting requests for Operations and meticulously monitor reporting for completeness and accuracy, a crucial function for any financial institution.
Key Considerations for Your Career Path:
To thrive in this role and maximize its potential for your career growth, consider the following:
- Foundational Experience is Key: Previous, relevant experience is essential. This role is ideal for those who have a solid understanding of change management principles and operational processes.
- Organizational Acumen: Excellent organizational skills, the ability to prioritize effectively, and a flexible approach to change are paramount. This role requires navigating a dynamic environment.
- Collaboration and Communication: The ability to work collaboratively with diverse teams and stakeholders at all levels is critical. Strong, clear, and concise written and verbal communication skills will be your most valuable assets.
- Navigating Complexity: Success hinges on your ability to work both independently and as part of a team, adeptly navigating a complex organizational structure.
- Technical Proficiency: Proficiency in MS Office applications (Excel, Word, PowerPoint) is a baseline requirement.
- Project Management and MCA Knowledge: Demonstrated project management skills and knowledge of MCA (Model Control Assessment, or similar relevant internal framework) will be highly advantageous.
- Risk and Reporting Focus: The "Most Relevant Skills" highlight a strong emphasis on analytical thinking, data analysis, escalation management, policy adherence, and risk controls. If these areas align with your strengths and career aspirations, this role is an excellent fit.
Why Citi? What's On Offer:
Beyond the challenging and rewarding work, Citi is dedicated to making a positive financial and social impact while prioritizing its employees. You can expect:
- A Global Platform: Become part of a renowned global financial institution committed to enabling growth and economic progress.
- Competitive Compensation and Benefits: A competitive base salary (annually reviewed), a discretionary annual performance-related bonus, and a comprehensive benefits package including generous holiday allowance (starting at 27 days plus bank holidays, increasing with tenure), private medical insurance, an Employee Assistance Program, a Pension Plan, Paid Parental Leave, and special employee discounts.
- Work-Life Integration: Benefit from a business casual workplace with a hybrid working model, allowing up to 2 days working from home per week.
- Continuous Learning and Development: Access to an array of learning and development resources to support your ongoing professional growth.
- An Inclusive Culture: Citi is committed to fostering a workplace where everyone feels comfortable being their authentic self, empowering talent to join, stay, and thrive.
This role presents a significant opportunity to contribute to a global leader in financial services, enhance your change management and risk expertise, and further your career within a supportive and dynamic environment. If you are driven by impact and eager to be at the heart of global finance, this could be the perfect next step for you.