Sales Assistant (Barking, GB) reference: 1173426401

Unlock Your Potential: A Review of the Sales Assistant Opportunity at AkzoNobel

AkzoNobel, a global leader in paints and coatings since 1792, offers more than just products – they offer a legacy of innovation and a commitment to their people. This review focuses on the Sales Assistant role at their Dulux Decorating Centres, providing insights for potential candidates looking to advance their career in a dynamic retail environment.

About the Opportunity and AkzoNobel's Culture

Joining AkzoNobel means becoming part of an organization that prides itself on being a

Top 100 Employer

with

‘Investors in People-Gold’ accreditation

. This recognition speaks volumes about their dedication to employee development and a supportive work environment. As a Sales Assistant, you won't just be an employee; you'll be an integral part of the AkzoNobel family, contributing to the success of Dulux Decorating Centres, the UK’s largest paint and decorating merchant.

AkzoNobel emphasizes

career progression and comprehensive training

, setting a clear path for employees to develop new skills and grow within the company. They actively encourage applications from individuals with relevant experience, even if they don't meet every single listed criterion, demonstrating a flexible and inclusive approach to talent acquisition.

The Sales Assistant Role: Advantages and Key Considerations

This role offers a fantastic opportunity to be at the heart of customer interaction, serving both professional decorators and DIY enthusiasts. Here’s a breakdown of what makes this role appealing and what candidates should consider:

• Impactful Customer Engagement: You will play a key role in providing a memorable customer experience, from warm welcomes to informed conversations and personalized proposals. This is ideal for those who thrive on direct interaction and making a tangible difference to customer satisfaction.
• Collaborative Environment: The description highlights a focus on teamwork, both with in-store colleagues and the wider UK Sales Team. This suggests a supportive atmosphere where mutual assistance is valued, fostering a sense of belonging.
• Skill Development: AkzoNobel is committed to your growth. You'll have access to training tools to develop your skills and are encouraged to support colleagues in their development too. This focus on continuous learning is a significant advantage for career-minded individuals.
• Diverse Responsibilities: Beyond direct sales, the role involves active participation in engagement planning, monthly store meetings, merchandising, and potentially even customer deliveries. This variety ensures the role remains engaging and offers a broad range of experiences.
• Work-Life Balance: While a full-time 40-hour week, candidates should note the structured shift patterns (Mon-Fri 7 am-5 pm, with rotational Saturday shifts 8 am-4 pm with time off in lieu). AkzoNobel also champions a healthy work-life balance and mental wellbeing, expressing openness to flexible working options.
• Location: Based in Barking - IG11 0AS, candidates should consider their commute and the accessibility of the location.

Who AkzoNobel is Looking For

The ideal candidate for this role will possess:

• Proven Customer Service/Retail Experience: A solid background in customer-facing roles is essential.
• Exceptional People Skills: Excellent communication, customer service, and interpersonal skills are highlighted as crucial for success.
• Collaborative Spirit: Enjoying a team-oriented environment where supporting colleagues is paramount.
• Resilience: The ability to remain calm under pressure, an invaluable trait in a busy retail setting.
• Organization and Attention to Detail: Essential for managing merchandising, client tools, and store plans.
• A Desire for Growth: An eagerness for ongoing coaching, support, and skill advancement.
• Driving Licence (Advantageous): This would be beneficial, especially if customer deliveries are required.

Exceptional Benefits & Support

AkzoNobel offers a comprehensive benefits package designed to support employees both professionally and personally:

• Competitive Salary: Reflecting experience and contribution.
• Generous Leave: 25 days holiday, excluding bank holidays.
• Financial Security: Income protection, Employee Life Assurance, and a Company Pension.
• Exclusive Discounts: Staff discount at Dulux Decorator Centre stores and product discounts.
• Wellbeing Support: Employee Assistance Programme and a flexible benefits scheme offering options like Gymflex, retail cards, dental cover, and more.
• Commitment to Wellbeing: AkzoNobel actively advocates for a healthy work-life balance and mental wellbeing, openly considering flexible working options for all roles.

Diversity and Inclusion

AkzoNobel's commitment to creating an inclusive and respectful workplace is clearly stated. They strive for diversity and actively train their talent acquisition and hiring managers on unconscious bias to ensure a fair and equitable hiring process. This dedication ensures that all qualified applicants receive consideration without discrimination, fostering an environment where everyone can be their best self.

Final Thoughts

This Sales Assistant role at AkzoNobel's Dulux Decorating Centres presents a robust opportunity for individuals seeking to build a career within a well-established, global company that values its employees. With a focus on training, career progression, and a supportive culture, coupled with an attractive benefits package, it's an ideal step for those passionate about customer service and ready to make an impact. If you're looking for a role where your skills are valued and your growth is encouraged, AkzoNobel invites you to explore this exciting path.