Sales Assistant/Driver (Gateshead, GB)

Review: Sales Assistant/Driver at Dulux Decorator Centre, Gateshead

This opportunity at the Dulux Decorator Centre in Gateshead presents a dynamic role for individuals passionate about customer service and keen to contribute to a leading brand in the paints and coatings industry. As part of the AkzoNobel family, a company with a rich history dating back to 1792 and a global presence, this role offers a chance to join a well-established and innovative organization.

Key Advantages for Potential Candidates:

• Career Progression & Development: Dulux Decorator Centres is recognized as a "Top 100 Employer" and holds 'Investors in People-Gold' accreditation. This signifies a strong commitment to employee development, with ample training tools and opportunities for personal growth, encouraging colleagues to advance their skills. The job description explicitly mentions "great personal development opportunities" and a desire to "develop your skills & encourage colleagues to do so".
• Comprehensive Benefits Package: Beyond a competitive hourly rate of £12.66 and a sales-based bonus, candidates can expect a robust benefits package. This includes 25 days of holiday (excluding bank holidays), a generous company pension, income protection, and a flexible benefits scheme that allows for customization with options like Gymflex and retail cards. Staff discounts at Dulux Decorator Centre stores are also a significant perk.
• Impactful Role within a Trusted Brand: You'll be instrumental in ensuring customers, both professional decorators and DIY enthusiasts, receive a memorable experience. This involves direct customer interaction, sales support, and crucially, the responsibility of making customer deliveries. This hands-on approach allows for tangible contributions to store success and customer satisfaction.
• Supportive and Collaborative Environment: The role emphasizes collaboration, with a focus on engaging in store meetings and actively supporting colleagues. The "What Makes You Stand Out" section highlights enjoyment of ongoing coaching and support, suggesting a culture that values mutual growth and teamwork.
• Commitment to Inclusivity and Well-being: AkzoNobel champions an inclusive and respectful workplace, striving for diversity and offering consideration for employment without regard to various personal attributes. They also advocate for a healthy work-life balance and are open to discussing flexible working options.

Key Considerations for Candidates:

• Essential Skills and Experience: While the company encourages applications even if not all criteria are met, a proven background in customer service or retail is a distinct advantage. A valid driving license is mandatory due to the delivery aspect of the role.
• Work Schedule Flexibility: The role is full-time (40 hours per week) with shifts operating between 7 am and 5 pm, Monday to Friday. It also requires participation in some Saturday shifts (8 am to 12 pm) on a rotational basis, with time off in lieu provided. Candidates should be comfortable with this schedule.
• Pace and Demands: The position requires individuals who can remain "calm under pressure" and are well-organized with an "eye for detail," essential for managing customer interactions and delivery logistics efficiently.
• Sales Acumen: The role involves maximizing sales and market share. While direct sales experience isn't explicitly listed as a requirement, an aptitude for sales and a proactive approach to customer engagement will be beneficial.

This Sales Assistant/Driver position offers a fantastic entry point or continuation within a leading organization. It's an ideal opportunity for someone looking to combine their customer service and driving skills with a role that offers stability, comprehensive benefits, and genuine opportunities for career advancement within a respected global company.