Senior CRM Lifecycle Executive - 6 months FTC

Unlock Your Potential: Senior CRM Lifecycle Executive (6 Month FTC) at Carnival UK & P&O Cruises

Are you a seasoned CRM professional looking for a dynamic and rewarding opportunity within a globally recognized leader in the holiday sector? Carnival UK, home to iconic brands like P&O Cruises, invites you to step into a pivotal 6-month fixed-term contract as a Senior CRM Lifecycle Executive. This role offers a unique chance to significantly impact guest engagement and drive innovative marketing strategies for a brand synonymous with unforgettable holiday happiness.

This position is an excellent stepping stone for experienced CRM professionals aiming to deepen their expertise in a fast-paced, customer-centric environment. You'll be at the forefront of shaping how guests interact with P&O Cruises throughout their entire journey, from initial interest to post-holiday engagement.

Key Advantages for Your Career Path:

• Strategic Impact: Take the lead in designing and delivering critical guest journey communications. Your work will directly influence customer satisfaction and loyalty.
• Cross-Functional Collaboration: Work closely with internal teams and external CRM and data agencies, broadening your professional network and refining your stakeholder management skills.
• Performance Optimization: Develop a keen eye for evaluating journey performance against KPIs. This role will hone your analytical abilities and your talent for implementing data-driven improvements.
• Brand Exposure: Gain invaluable experience with two of Britain's most cherished seafaring heritage brands, P&O Cruises and Cunard, within the expansive Carnival UK group.
• Hybrid Work Flexibility: Enjoy a balance of in-office collaboration and remote work, with up to two days per week from home.
• A Wealth of Benefits: As a valued member of the Carnival UK team, you'll have access to a comprehensive suite of benefits designed to support your well-being and personal growth. These include discounted cruising, generous leave allowances, learning and development opportunities, health and wellbeing programs, and much more.

Key Considerations for Aspiring Candidates:

• Fixed-Term Contract: This role is a 6-month fixed-term position. While it offers a concentrated period of intensive experience and impact, candidates should be seeking a project-based opportunity.
• Data-Centric Role: A strong foundation in handling CRM data and a proven ability to evaluate and optimize guest journeys based on performance metrics are essential.
• Proactive & Resourceful Mindset: The ideal candidate will demonstrate initiative, a solutions-oriented approach, and the ability to manage their area of responsibility with accountability, even under pressure.
• Adaptability: As part of a continuously growing and innovating organization, candidates should be adaptable and open to new ideas and creative concepts.

Carnival UK & P&O Cruises champions diversity and inclusivity. They actively encourage applications from individuals with varied experiences, emphasizing that passion for marketing and a desire to grow are paramount. If you are a results-driven professional with a passion for customer engagement and a desire to contribute to creating "unforgettable holiday happiness," this Senior CRM Lifecycle Executive role presents a compelling opportunity to advance your career and make a tangible difference.