Senior Change Manager (London, GB)

Role overview:

Waterloo - Hybrid Working 12 Month Fixed Term Contract

Grade 4

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

The Senior Change Manager will be responsible for supporting the adoption and embedding of the major change activities through the identification, planning and application of best practice change management. The primary responsibility will be creating and implementing change management strategies and plans that maximise adoption and usage and minimise resistance and retain business performance.

Role overview:

As part of this role, you'll be responsible for:

• Change approach, planning and delivery for one to two projects at one time • Conducting change impact analyses and assessing change readiness • Gaining buy-in to all Change Management Activities by providing pro-active and transparent Stakeholder Management both across the project team/s and with impacted colleagues • Implementing the Currys Business Change methodology across the business (project by project) by using our standardised ‘best practice’ methods and tools, that fulfil the business needs and help stakeholders understand the value they bring and contribute to the project/s • Creating and leading the Comms. & Engagement planning and execution for the project/s to ensure all investments in change activity are communicated effectively and that the business sees & understands the overall story for the change/s • Developing and owning project microsites (SharePoint) • Applying innovative, engaging and re-usable ways of articulating complex messages • Supporting the design and delivery of training programs, working closely with key stakeholders • Proactively leading and collaborating with project and programme sponsors and senior stakeholders within the business • Being a part of two high performing teams – as a member of the project team/s, as well as contributing to the Currys Business Change team • Managing risks and overcoming issues that prevent the project/s from being successful

The chosen individual must have a passion for Retail and Technology and be experienced at leading change in a dynamic and fast paced environment.

You will need:

• Change management – theoretical and practical • Stakeholder management • Communication & Engagement • Training • Facilitation skills • Retail • Ability to work with ambiguity and uncertainty • Ability to positively resolve conflicts • Influencing skills • Networking skills, across multiple functions, business units, external stakeholders • Highly resilient • Flexible approach to changing priorities and timelines

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.