Senior Leadership Support Officer

We're excited to present an exceptional opportunity for a Senior Leadership Support Officer at the prestigious Cromwell Hospital in Kensington, London. This permanent, full-time role offers a competitive salary of up to £35,000 per annum, commensurate with experience, along with a comprehensive benefits package. Working Monday to Friday, 9 am to 5 pm, you will be an integral part of our UK support functions, playing a crucial role in enabling our customer-facing colleagues to deliver outstanding customer service and patient care. This is a position where you can truly make a difference.

This pivotal role involves providing high-quality administrative and organizational support to the Senior Nursing Leadership Team. You will be the linchpin for ensuring smooth operations and driving excellence in patient care, acting as a key facilitator of collaboration and efficiency. If you are dynamic, proactive, and thrive in an environment where organisation is paramount, this could be your next career move.

Key Responsibilities and Advantages for Candidates:

• Facilitate High-Level Meetings: You will be instrumental in the planning and execution of meetings for the senior leadership team. This includes preparing agendas, meticulously taking minutes, generating actionable plans, and diligently following up on outcomes. This offers a fantastic opportunity to gain insight into strategic decision-making within a leading healthcare institution.
• Drive Policy and Document Management: You will manage and coordinate the review process for policies and documents, ensuring they remain current, approved, and communicated according to hospital standards and regulations. This responsibility highlights the trust placed in your organizational abilities and attention to detail.
• Produce High-Quality Content: Your role will involve producing, editing, and quality-checking various documents, including presentations, policy documents, work instructions, and newsletters. This is an excellent avenue to hone your communication and editorial skills, contributing directly to the clarity and consistency of leadership communications.
• Support HR Processes: You will provide valuable support for HR processes, including acting as a note-taker for interviews, appraisals, disciplinary hearings, and grievances. This experience offers exposure to sensitive and important HR functions within a complex organizational structure.
• Maintain Oversight of Progress: Updating and maintaining action logs for the senior leadership team will be a key part of your role, tracking the progress and completion of tasks and projects. This develops your project management and tracking capabilities.
• Assist with Departmental Operations: You will support the senior leadership team with day-to-day departmental managerial and organizational tasks, demonstrating your versatility and ability to adapt.
• Contribute to Continuous Improvement: The role includes performing ad hoc duties such as filing, data entry/analysis, and research, allowing you to contribute to various facets of departmental efficiency and strategic initiatives.

Key Considerations for Your Career Path:

• Experience and Skills Alignment: This role requires proven experience in a similar administrative capacity, ideally supporting complex teams or stakeholders across multiple departments. Your ability to communicate effectively, prioritize tasks for senior leaders with competing agendas, and maintain discretion and confidentiality will be paramount. Strong diary management, multitasking, and confidence in meeting coordination, minute-taking, and action tracking are essential.
• Healthcare Sector Exposure: While experience in a healthcare setting is desirable but not essential, it will undoubtedly be an advantage. This role offers a significant opportunity to immerse yourself in the healthcare industry and understand its unique operational demands.
• Professional Development and Wellbeing: Bupa is committed to the wellbeing of its employees through its global Viva programme, encompassing mental, physical, financial, social, and environmental aspects. The benefits package is designed to support your personal and professional life, including generous holiday entitlement, Bupa health insurance, an enhanced pension plan, life insurance, season ticket loans, and more. The opportunity for free onsite massages and participation in annual awards ceremonies demonstrates a commitment to employee recognition and welfare.
• Inclusive and Purpose-Driven Environment: Bupa fosters a culture where employees are encouraged to "Be you at Bupa," championing diversity and valuing individual differences. As a Level 2 Disability Confident Employer, they are committed to offering interviews to disabled applicants who meet the minimum criteria. This role is part of a larger mission to help people live longer, healthier, happier lives, offering a profound sense of purpose to your work.

This Senior Leadership Support Officer position at Cromwell Hospital presents a compelling opportunity for an ambitious and organized individual to contribute meaningfully to the healthcare sector while advancing their career in a supportive and values-driven organization.