Senior Manager: Service, Resourcing & Insights - Consumer Growth

Senior Manager: Service, Resourcing & Insights - Consumer Growth

This is an exceptional opportunity for a strategic leader to significantly impact the growth and success of a major financial institution. As the Senior Manager: Service, Resourcing & Insights within Consumer Growth, you will be at the forefront of shaping how talent is deployed and acquired to meet ambitious business objectives. This role is designed for an individual who thrives on driving efficiency, fostering collaboration, and leveraging data to make informed decisions, all within a supportive and forward-thinking environment.

Key Advantages for Candidates:

• Strategic Impact: Play a pivotal role in the Group's growth strategy by optimizing resource allocation and recruitment for a crucial business area. Your work will directly influence the ability to serve customers across their Home, Borrowing, Savings, and Investment needs.
• Career Development & Learning: With a strong emphasis on continuous learning and development, this role offers ample opportunities to hone your leadership skills, deepen your expertise in workforce analytics, and champion process improvements. The organization's commitment to helping colleagues learn, grow, and develop is a significant career advantage.
• Flexible Working: The organization actively supports flexible working, including options for flexibility in when hours are worked and a hybrid working model. This allows for a better work-life integration, empowering you to manage your professional and personal commitments effectively.
• Diverse & Inclusive Culture: Be part of an organization committed to being a leader in diversity, equity, and inclusion. They champion initiatives for senior roles, provide comprehensive health packages, and offer dedicated support for employees facing significant life challenges. Their "Disability Confident Leader" status guarantees interviews for eligible candidates, promoting a truly equitable environment.
• Comprehensive Benefits Package: Enjoy a competitive remuneration package with a salary range of £76,194 - £89,640, an annual bonus, attractive pension contributions (up to 15%), share schemes, and generous holiday entitlement (30 days plus bank holidays). You can also tailor benefits to your lifestyle.
• Meaningful Work: Contribute to making a real difference to millions of people by shaping the future of financial services. This role offers the chance to do impactful work that has broad societal reach.

Key Considerations for Your Career Path:

• Leadership & Influence: This position demands strong leadership to manage a team of resource managers and the confidence to influence stakeholders without direct authority. Your ability to foster a high-performance culture and drive change will be critical.
• Strategic Thinking & Execution: You'll need to develop and implement resource optimisation strategies aligned with business priorities and future growth. This requires a proactive and forward-looking approach.
• Data-Driven Decision Making: A key aspect of this role involves leveraging workforce analytics to inform strategy. A comfort with data and the ability to translate insights into actionable plans are essential.
• Process Improvement & Innovation: Championing enhancements across recruitment and resource planning processes, including the adoption of technology and automation, will be vital for driving efficiency.
• Collaboration & Stakeholder Management: Building strong partnerships with senior leaders, HR business partners, and operational teams is paramount to understanding resourcing needs and delivering effective solutions.
• Adaptability & Resilience: The job description emphasizes a "willingness to get stuck in, fail fast and learn!" This suggests an environment that values initiative, experimentation, and continuous learning from experiences, requiring an adaptable and resilient mindset.

If you are a strategic thinker with a passion for talent management, driving operational excellence, and contributing to a purpose-driven organization, this Senior Manager role presents a compelling opportunity to advance your career and make a significant impact.