AI Technical Product Owner

Barclays: Lead the Future of AI in Financial Services

Barclays is seeking a visionary and customer-obsessed AI Technical Product Owner to spearhead the evolution of its digital landscape. This is a unique opportunity to shape and drive the direction of cutting-edge AI-powered conversational solutions that will redefine customer and client experiences for millions. If you are passionate about innovation, possess a strong technical acumen, and thrive in a dynamic, collaborative environment, this role is for you.

What's in it for you?

• Pioneering AI Innovation: Be at the forefront of AI development within a leading financial institution, working with technologies like NLP and Generative AI.
• Impactful Product Ownership: Directly influence the direction and delivery of feature teams, revolutionising how Barclays delivers digital offerings and enhances customer experiences.
• Leadership and Development: Channel your leadership skills, share your expertise, and develop team members within a vibrant and dynamic environment.
• Strategic Influence: Contribute to setting new industry standards and drive the strategic agenda for AI within Barclays.
• Cross-Functional Collaboration: Work alongside diverse, cross-functional teams to craft groundbreaking AI solutions.
• Career Growth: This role offers significant opportunities for professional development, particularly in strategic thinking, digital transformation, and advanced AI technologies.

Key Considerations for Aspiring Candidates:

To excel in this role, candidates should possess a solid foundation in the following:

• Agile and SAFe Expertise: Proven experience managing Agile backlogs and delivery, especially within a SAFe framework.
• Strategic Product Vision: A demonstrated ability to develop and articulate a strategic technical product vision and roadmap.
• AI Product Experience: Direct experience working on products powered by Natural Language Processing (NLP) or Generative AI (GenAI).
• Cross-Functional Leadership: Strong capabilities in leading and influencing diverse teams.

While the above are critical, candidates with the following additional skills will be highly valued:

• Understanding of APIs and microservices architecture.
• Proficiency in data analytics.
• Knowledge and hands-on experience with Generative AI / Large Language Models (LLMs).

Role Expectations and Responsibilities:

As an AI Technical Product Owner, you will be instrumental in:

• Providing subject matter expertise to bridge the gap between product vision and technical implementation.
• Supporting the development, implementation, and communication of product strategy and roadmaps.
• Collaborating with stakeholders to gather, prioritise, and define product requirements and features based on business value and feasibility.
• Developing and implementing assessments for continuous product testing and improvement.
• Monitoring product performance to identify optimisation opportunities.
• Staying abreast of industry technology trends and adopting new approaches for product development and delivery.

The role is based out of either our Shoreditch or Knutsford office.

Leadership and Impact:

This position offers the opportunity to demonstrate strong leadership qualities, including:

• Advising and influencing decision-making to drive operational effectiveness.
• Leading teams through complex tasks, leveraging professional knowledge to deliver business-wide impact.
• Setting objectives, coaching employees, and appraising performance.
• Fostering an environment where colleagues can thrive through the Barclays LEAD behaviours (Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others).
• For individual contributors, leading collaborative assignments, guiding team members, and identifying new directions for projects.
• Consulting on complex issues and advising leaders on escalated matters.
• Identifying risk mitigation strategies and contributing to policy development.
• Taking ownership for managing risk and strengthening controls.
• Collaborating across business areas to align with organizational objectives and strategy.
• Engaging in complex data analysis to solve problems creatively and effectively.
• Communicating complex information clearly and influencing stakeholders to achieve desired outcomes.

All colleagues at Barclays are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and demonstrate the Barclays Mindset of Empower, Challenge, and Drive.