Service Administrator (Warrington, England, GB)

Embark on a rewarding career journey with Schindler, a global leader in the elevator and escalator industry, where your work directly contributes to enhancing the quality of urban life. Based in Warrington, England, this Service Administrator role offers a unique opportunity to be part of a company that has been shaping the future of mobility since 1874.

As a Service Administrator within the Rubax Team, you will play a pivotal role in the smooth operation of the Service Department. This is more than just an administrative position; it's a chance to become an integral part of a team that ensures the seamless functioning of critical infrastructure used by billions daily. You will be at the heart of operations, supporting field engineers and ensuring customer satisfaction.

Key Advantages for Potential Candidates:

• Meaningful Impact: Contribute to making communities more accessible, inclusive, and sustainable. Your work will directly enhance the quality of life for millions.
• Professional Growth: Schindler is committed to your development. You'll receive the support needed to hone your skills and build a fulfilling career path within a reputable global organization.
• Supportive Culture: Join a diverse and inclusive environment where your unique perspectives are valued. Schindler actively promotes a culture of respect and belonging.
• Innovation and Legacy: Become part of a company that combines cutting-edge innovation with a rich history. You'll be instrumental in shaping the future of an industry.
• Varied Responsibilities: This role offers a dynamic set of tasks, from customer communication and invoicing to diary management and system updates, providing a well-rounded administrative experience.

Key Considerations for Your Career Path:

• Essential Skills: While previous experience in a similar role is desirable, a highly organised, proactive, and flexible approach is crucial. Strong planning, time management, and IT literacy (particularly MS Office) are key.
• Customer Focus: The role demands excellent customer service skills, including a professional telephone manner, the ability to handle enquiries efficiently, and a commitment to delivering accurate business support.
• Proactive Initiative: You will be expected to work effectively both independently and as part of a team, utilizing your initiative to manage your workload, prioritize tasks, and resolve conflicting demands.
• Team Collaboration: Strong communication and liaison skills are vital, as you will be interacting with field engineers, other internal departments, and external stakeholders.
• Attention to Detail: Accuracy in invoicing, processing callouts, managing timesheets, and updating systems and customer portals will be paramount to ensure adherence to KPIs and SLAs.

This full-time role (Monday-Friday) offers a fantastic opportunity for an individual seeking a challenging yet rewarding administrative position within a company that values its people and its contribution to society. If you are looking to elevate your career and be part of a purpose-driven organization, consider this exciting opportunity with #TeamSchindler.