Service Business Officer reference: JR6142370

## Opportunity Review: Service Business Officer at Rolls-Royce Civil Aerospace

This is a compelling opportunity for ambitious professionals looking to immerse themselves in the strategic heart of Rolls-Royce's Civil Aerospace business. As a Service Business Officer based in Derby, you will play a pivotal role within the Civil Aerospace Business Centre, contributing directly to enhanced business performance through insightful financial and contractual strategy.

What makes this role stand out?

• Breadth of Experience: This position offers a unique chance to gain comprehensive knowledge across customer, financial, and contractual strategies within the dynamic aftermarket services sector. You'll develop a deep understanding of how Rolls-Royce manages its aftermarket business, from forecasting profitability for key offerings like Total Care, Flex, and Select Care, to supporting project and customer teams.
• Impactful Contribution: The Civil Aerospace Business Centre is designed to empower informed decision-making and value extraction. As a Service Business Officer, your insights will directly influence these outcomes, making this a role where you can truly see the impact of your work.
• Dynamic Environment: You'll be at the forefront of forecasting business returns, creating and monitoring engine overhaul and spare parts sale forecasts, and identifying opportunities for process improvement. This requires close liaison with various functions, including Large Engine Programmes, Customer Regional Teams, Services Organisation, and the Finance Organisation, fostering a collaborative and cross-functional work environment.
• Career Growth at an Iconic Brand: Rolls-Royce is a globally recognized leader with a rich history of innovation. Joining this team means becoming part of a company that pioneers critical power systems where safety and reliability are paramount. You'll benefit from an environment that invests in your development, offering access to a broad spectrum of opportunities to shape and advance your career.
• Supportive Culture: Rolls-Royce champions an inclusive culture of caring and belonging, where employees are encouraged to be themselves. The company is committed to investing in its people and fostering an environment where everyone can realize their full potential.
• Excellent Remuneration and Benefits: Beyond the professional development, this role comes with a competitive salary and an exceptional benefits package, including bonus opportunities, employee support assistance, and valuable employee discounts.

Key Considerations for Potential Candidates:

• Analytical and Problem-Solving Prowess: The role demands strong analytical skills to forecast business returns and monitor sales. You should be adept at identifying trends, creating accurate forecasts, and proactively seeking ways to enhance the efficiency of these processes.
• Business Acumen and Strategic Thinking: A keen understanding of business principles, good judgment, and effective planning are essential. You'll need to interpret data, make sound recommendations, and contribute to strategic decision-making.
• Comfort with Ambiguity: The nature of forecasting and dealing with complex aftermarket services can involve a degree of ambiguity. Candidates who are comfortable navigating uncertainty and making decisive actions will thrive in this environment.
• Interpersonal and Communication Skills: Regular interaction with diverse teams across the organization requires strong interpersonal, presentation, and negotiation skills. The ability to communicate complex financial and contractual information clearly and effectively will be crucial.
• Initiative and Proactiveness: You'll be expected to work under your own initiative, driving forecasting activities and identifying areas for improvement. A proactive approach to problem-solving and process enhancement will be highly valued.
• Alignment with Rolls-Royce Values: Rolls-Royce prioritizes safety, integrity ("do the right thing"), simplicity, and making a difference. Demonstrating an understanding of these principles and how they guide behavior will be a key part of the assessment process.

This Service Business Officer role is an excellent springboard for individuals looking to build a robust career in business operations, financial analysis, and contract management within a world-leading aerospace organization. If you are a driven, analytical, and collaborative individual eager to make a tangible impact, this opportunity at Rolls-Royce presents a significant pathway for professional growth.