Service Business Officer

Job Description Service Business Officer Derby/ Hybrid Full time Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary With our quickly growing Aftermarket business, an exciting opportunity has arisen to join our team in the Civil Aerospace Service Business Team as a Service Business Officer. Civil Aerospace Service Business Team is responsible for helping drive business performance by providing focused, insightful information that will allow Civil Aerospace to make better decisions and extract value in a cost-effective manner, we take pride in being an inspirational place to work with its own calendar of social events and team building activities. What you will be doing: This role involves the accountability for: - delivering an accurate financial forecast of our aftermarket contracts (Contract Review Packs) comprising of collating operational inputs and completing suitable analysis via department tools to produce an aeroengine Shop Visit Plan by considering current and predicted service performance. offering broad analytical support for multiple functions, to include supporting the commercial teams with business evaluations, scenario modelling and customer contract reviews for sales opportunities and campaigns. Leading processes and continuous improvement activity The Service Business team forecasts the profitability for all aftermarket service offerings such as Total Care, Flex and SelectCare as well as supporting the Project and Customer teams in the management of their contracts. You will report to a Service Business Manager within the Civil Aerospace Service Business Team Forecasting TotalCare, Flex, SelectCare and Fixed Price Over-Haul business returns, liaising with multiple different functions across the business to complete this activity Creating and monitoring engine overhaul / spare parts sale forecasts to support both the Parts forecast and Maintenance Repair and Overhaul of engines load forecast. Identify opportunities to improve the accuracy and efficiency of the business forecasting process Creating and monitoring engine overhaul forecasts and spare part sales Position Qualifications: Microsoft Excel experience is essential. Project Management, Forecasting, Analysis, Communication skills Experience and understanding of total care contracts desirable. Confidence and understanding of financial statements, Profit & Loss Experience of process improvement Preferred Requirements: Experience in multi-team communication and stakeholder engagement Effective Problem Solving Business Acumen Regional Benefits: Work in a safety-first environment where doing the right thing and keeping it simple are core principles. Join a culture that values making a real difference through your work. Develop your career as a mid-career professional blending technical expertise with strong personal qualities. Thrive in a role that encourages integrity, accountability, resilience, and curiosity. Collaborate and build relationships in a team-focused environment while also working independently. Take initiative, lead, and make smart decisions with confidence and support. Grow through continuous learning, openness to improvement, and exposure to challenging opportunities. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Grade: SNBG Grade 7-10 Hiring Manager – James Morgan Job Category Services Fleet/Contract Management Posting Date 12 Jan 2026; 00:01 Posting End Date 25 Jan 2026 Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet vital power needs.