Service Design and Transition Lead

Job Opportunity Review: Service Design and Transition Lead at SSE Transmissions Digital

For professionals seeking to make a significant impact in the energy sector, SSE Transmissions Digital presents a compelling opportunity as a Service Design and Transition Lead. This role is central to the success of SSE's critical operational technology (OT) and IT infrastructure, playing a vital part in ensuring the seamless, secure, and resilient delivery of energy services in an increasingly digitalised world.

Key Advantages for Potential Candidates:

• Strategic Impact: This position offers the chance to directly influence the reliability, safety, and performance of SSE's vital transmission network. Your work will be instrumental in meeting regulatory obligations and supporting the growing demands of the energy infrastructure.
• Career Growth in a Dynamic Sector: SSE is at the forefront of the net-zero transition, investing heavily in renewable energy. As a Service Design and Transition Lead, you'll be part of an organisation driving innovation and growth, offering substantial opportunities for professional development within a forward-thinking industry.
• Competitive Remuneration and Benefits: The advertised salary range of £50,100 - £75,100, coupled with a performance-related bonus, signifies a strong recognition of the expertise required for this role. Furthermore, SSE offers a comprehensive benefits package designed to support your financial wellbeing, personal health, and family needs. This includes discounts on private healthcare, gym memberships, a free online GP, 24/7 counselling, and generous family entitlements.
• Flexible Working: SSE champions a "Flexible First" approach, offering genuine options for flexible working patterns. This allows candidates to balance their professional responsibilities with their personal lives, a key consideration for many in today's job market.
• Location Choice: The role offers the flexibility to be based in Perth, Aberdeen, Inverness, or Glasgow, allowing candidates to choose a location that best suits their lifestyle and geographical preferences.

Key Considerations for Your Career Path:

• Specialised Expertise: The role demands a strong understanding of Operational Technology (OT) environments and IT/OT integration, including systems like SCADA and substation automation. Candidates with proven experience in regulated or critical infrastructure sectors will find this a natural fit.
• ITIL v4 Proficiency: A deep knowledge of ITIL v4 practices, particularly in Service Design, Transition, and Continual Improvement, is essential. This indicates a need for a structured and process-driven approach to service management.
• Translating Technical to Practical: A key responsibility involves translating complex technical designs into practical, supportable service models. This requires strong analytical skills and the ability to bridge the gap between technical teams and operational needs.
• Stakeholder Management: Excellent stakeholder engagement and communication abilities are paramount. You will be collaborating and governing across various teams and managing third-party suppliers, requiring a strategic and diplomatic approach.
• Commitment to Compliance: The role necessitates a thorough understanding of and adherence to regulations such as NIS Regulations. This highlights the critical nature of the work and the importance of maintaining high standards of security and compliance.

This Service Design and Transition Lead opportunity at SSE Transmissions Digital is ideal for experienced professionals looking to advance their careers within a critical, evolving industry. It offers a chance to contribute to a vital national infrastructure while enjoying a supportive and flexible work environment with excellent benefits.