Service Operations Officer reference: JR6141511

## Career Opportunity: Services Operations Officer – Aftermarket Off-Wing Operations Are you a driven and structured professional looking to make a significant impact within the global aerospace aftermarket? This Services Operations Officer role offers a compelling opportunity to actively shape and influence the growth of Aftermarket Off-Wing Operations for a leading organization. Positioned at the heart of a vital business area, this role is designed for individuals eager to drive tangible improvements across a complex, international network.

This position provides a broad scope and high visibility, allowing you to leverage data, systems, and robust stakeholder management to enhance efficiency and performance within the global services and repair network. If you thrive in a dynamic, results-oriented environment and possess a keen ability to navigate complexity, this role is an excellent step in your career progression.

Advantages for the Aspiring Professional:

• Strategic Influence: Directly contribute to and influence the growth trajectory of Aftermarket Off-Wing Operations by embedding network capacity and capability across a global organization.
• Cross-Functional Collaboration: Build and maintain strong relationships with diverse teams, including Engineering, Procurement, Vendor Teams, and Site Leads, fostering a collaborative and integrated approach to project delivery.
• Impactful Project Delivery: Take ownership of small projects or work streams that are crucial for improving service readiness, supplier performance, and end-to-end network efficiency.
• Data-Driven Decision Making: Utilize your analytical and problem-solving skills, supported by data, to drive real change and inform strategic recommendations.
• Continuous Learning and Development: Benefit from an environment that prioritizes continuous learning, with access to a wide range of opportunities to grow your career and make a meaningful difference.
• Hybrid Working Model: Enjoy the flexibility of a hybrid work arrangement, balancing your time between the office and remote locations to foster a healthy work-life integration.

Key Considerations for Your Career Path:

• Agility and Adaptability: The role demands strong levels of agility to manage the inherent variety and evolving priorities within a fast-paced, global setting.
• Process Focus: A structured, process-driven approach is essential for successfully delivering projects and driving improvements.
• Stakeholder Engagement: Excellent communication and relationship-building skills are paramount for effective collaboration and alignment across various technical and non-technical stakeholders.
• Project Management Fundamentals: Proven project coordination skills, with the ability to manage multiple deliverables and stakeholders simultaneously, will be key to your success.
• Understanding of Operations: While not always mandatory, prior experience in Operations, Supply Chain, Project Delivery, or a working knowledge of Overhaul, MRO, and Vendor Operations will be highly advantageous.
• Data Literacy: A confident and analytical mindset, comfortable using data to support recommendations and track progress, is a core requirement.

This role offers a fantastic platform for professionals looking to build a career in operational excellence within the aerospace sector. By contributing to critical improvements in a global network, you will gain invaluable experience and develop a robust skill set that will undoubtedly propel your career forward.