Service desk analyst job in Rawmarsh

... This role is at the heart of providing a best-in-class customer service experience to all our customers. As a vital contributor to our market-leading proposition, you’ll play a key role in ensuring the satisfaction of our communication providers and delivering against critical performance measures. Your work will keep our customers’ passion for their business alive, as you proactively

The Global IT Service Desk Director will lead the IT Service Desks across 6 different locations, in a multi-vendor landscape, focusing on negotiation and development of relationships with both internal IT teams and external suppliers to ensure delivery of excellent IT services to AstraZeneca business customers underpinning Employee Experience. The role will drive technology changes and service man

... customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. How you’ll help us make health happen: Create monthly reporting for Business Performance Committee packs Market Effectiveness Reporting – (BU B

... Java, Spring Boot, JPA, Hibernate, JUnit, Mockito, and microservices architectureProficiency with SQL (MS SQL preferred), cloud technologies, and messaging toolsFamiliarity with standard DevOps tools such as Jira, Nexus, Confluence, SonarQube, Veracode, GitLab, Maven, NPM.Experience in test-driven development and CI/CD processes, with exposure to automated testing tools (e.g., Cucumber, Seleni

Job Req ID: Posting Date: Function: Location: Salary: Why this role matters As our Service Desk Analyst, will be responsible for incident handling and request fulfilment on a secure national infrastructure. You will work collaboratively with internal teams and third party suppliers to ensure services are delivered within agreed time scales. Additionally, you'll utilise excellent communication sk

Job Title: Service Desk AnalystLocation: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time / Permanent Role ID: SF 64317 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The roleAs a Service Desk Analyst,

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... and the Vendor Support Desks. What you'll do: Work on 1st level Service Desk to resolve partner and end-user incidents across our managed and support services. Install/uninstall, troubleshoot, data recovery and maintain applications, products and equipment. Working on a 24 x 7 rotating shift system that includes weekends and bank holidays. Working hours: 4 days of 12h shift and 4 days off Esca

Job Role We’re recruiting an IT Service Desk Team Leader to oversee NexSphere's 2nd and 3rd line support engineers, ensuring exceptional customer satisfaction and service delivery. You’ll be responsible for ensuring that all agents adhere to organisational standards, maintain courteous and professional conduct, and meet their targets related to SLAs, customer satisfaction, and problem manageme

... technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.Team/Role Overview: The Operations Analyst role involves working in the Asset Servicing team, the group responsible for the management of mandatory and voluntary Income and Corporate Action events, across equity and fixed

... and the Plan of Supervision for Global Markets and Securities Services.Maintain all required registrations/licenses within the specified timeframe.Demonstrate sound ethical judgment and escalate control issues transparently.What We'll Need From You:Proven experience in Base Metals trading.In-depth knowledge of Base Metals products and clients.Demonstrated track record of successful trading

... ideal candidates will work as part of a team to deliver against set service level agreements. Responsibilities will include: Ensuring the resolution of Service Desk incidents in accordance with established standards, policies, procedures, configuration guidelines and service level agreements Interfacing with the customer during the investigation/resolution of incidents Utilising applicati

... across multiple locations throughout the UK. The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritised and routed correctly. The 1LS Agent will also be expected to provide Incident Resolution to support the First Time Fix Service Level Agreement as per docume

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Team/Role OverviewThis is an analyst position within the MAC Documentation Operations Unit. Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in a timely manner with a primary focus on data quality support of global contra

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Role Overview:The Learning Administration & Services Analysts supports the vendor engagement and expense management activities of the Learning & Culture function including purchasing and payment process. Learning Administration & Services provides consultative suppo

... and activities that influence and are influenced by the product or service, ensuring alignment with the broader strategy. Engage with partners to understand their perspectives, needs, processes, and constraints to facilitate effective and efficient business process changesAssist in defining success metrics and support mechanisms for supervising throughout the service life cycles.Facilitate the

... and business information online with its Lexis® and Nexis® services. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal informa

... working relationships with the Front OfficeHave a relevant financial services professional backgroundEvidence experience/good understanding of bonds and loan productsSome other highly valued skills may include:Specific Structured Finance product knowledge.Experience of handling/resolving P&L queriesA highly proficient user in Excel to assist with in-house queriesYou may be assessed on the