Service desk analyst job in Royston

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... and activities that influence and are influenced by the product or service, ensuring alignment with the broader strategy. Engage with partners to understand their perspectives, needs, processes, and constraints to facilitate effective and efficient business process changesAssist in defining success metrics and support mechanisms for supervising throughout the service life cycles.Facilitate the

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.The Capital Quantitative Analytics team within Front Office Quantitative Analytics in, London are looking to hire a quantitative analyst.What you will do:Create, implement, and support cross asset quantitative analytics related to capital requirements for Markets Front Office b

Job Title: Service Desk Analyst Location: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time / Permanent Role ID: SF61655 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Ana

... you’ll lead, develop and motivate a team of Service Desk analysts, Support Technicians and System Administrators, to meet agreed service levels and provide exceptional levels of customer satisfaction. Ensure the team achieves targets for quality, call handling and first-time fix and completing regular one-to-one performance and annual appraisal reviews. Ensure staff have received sufficien

Job DescriptionAim for a future in technology with a role tailored for aspiring professionals. This Service Desk Advisor position at Carnival UK offers a unique blend of learning, growth, and hands-on experience in the heart of our technology department. It's your chance to start building a solid foundation in the technology field, contributing to our departmental goals while honing your technolog

... across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK. In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd. Our commitment to you, once you join our team, is to foster

... reporting issues and seeking advice. Providing high quality customer service and communications in a timely manner is important. Operational Tasks and Responsibilities First point of contact for IT support issues Responsible for resolving 1st/2nd line IT Service desk tickets to SLA Maintain IT infrastructure and information security across all our UK sites Administer and manage Windows noteb

... relevant data to determine workload volumes for both our field service engineers and call centre, using CRM and customers booking trends, preferences and responses by geographical area, work type and volumes / dashboards / reports to provide feedback, insight, and knowledge to both Manager and the service Director. Build statistical models to assess and forecast our service engineer workload v

Job Title: Service Desk Analyst Location: Stoke Gifford, Bristol + Hybrid Working Arrangements Compensation: £28,500 + Benefits Role Type: Full time / Permanent Role ID: SF 62229 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Stoke Gifford, Bristol site. The role As a Service Desk Analyst,

... in the UK up to present date Your job in a nutshell: The Service Desk team work with Partner teams to deliver IT services for approximately 14000 users across multiple locations throughout the UK! The First Line Support Analyst’s role is to provide a single point of contact for customers’ incidents and enquiries, following documented processes to ensure tickets are logged, prioritise

... it takes to keep a business running smoothly behind the scenes? Our Service Desk plays a critical role as one of the most common customer touchpoints, ensuring every interaction is seamless, efficient, and customer-centric. At BT Business, we pride ourselves on delivering outstanding service, making sure incidents are handled swiftly and effectively within contractual care levels and service l

... ideal candidates will work as part of a team to deliver against set service level agreements. Responsibilities will include: Ensuring the resolution of Service Desk incidents in accordance with established standards, policies, procedures, configuration guidelines and service level agreements Interfacing with the customer during the investigation/resolution of incidents Utilising applicati

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.A role within Markets Operations means tha

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.A role within Markets Operations means tha

... a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.Markets Operations Belfast Overview:Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.A role

... this role and develop their career at Citi.Responsibilities:Review service quality, production systems, and client reporting within Derivative ConfirmationsRegular communication with Internal Clients and Stakeholders, including Legal, Compliance, Trading Desk, and other Middle Office groups globally. Analyse complex and variable issues to resolve issues and ensure team deliverables meet perfor

... and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions.Responsibilities:Process securities transactions, provide analytic input for traders and aid in review of derivative productsUtilize data analysis tools and methodolo