Job Review: Services Operations Officer – MRO Project Desk Lead in Derby, UK

This role presents a compelling opportunity for a driven and collaborative professional to join the esteemed Aftermarket Services team at Rolls-Royce in Derby, United Kingdom. As a Services Operations Officer, specifically the MRO Project Desk Lead, you will be at the forefront of ensuring the efficient and effective operation of our Maintenance, Repair, and Overhaul (MRO) facilities for Large Trent Engines.

This is a pivotal, cross-functional, and supplier-facing position that offers significant advantages for career growth and development:

• Strategic Impact: You will play a crucial role in enabling, supporting, and driving the operational performance of our global MRO network. Your contributions will directly impact the volume and efficiency of engine overhauls, ensuring our customers receive the best possible service.
• Cross-Functional Collaboration: This role demands extensive collaboration with a diverse range of stakeholders. You will work closely with suppliers (MRO bases), the on-site Rolls-Royce team, and internal functions across Parts Supply, Engineering, Repair teams, and Spares Support. This exposure will broaden your understanding of the entire aftermarket value chain.
• Supplier Relationship Management: A key aspect of this position is managing and enabling the near-term operational plan with MRO bases. This provides invaluable experience in supplier-facing roles, honing your negotiation, communication, and influencing skills.
• Project Management & Business Improvement: The opportunity to gain experience in business improvement and project management is a significant advantage. These are highly sought-after skills that will enhance your career trajectory within the aerospace industry and beyond.
• Deep Industry Insight: While not always essential, a foundational understanding of Civil Large Engine architecture and configuration, or experience in MRO, Component Repair, and Supply Chain activities, will be beneficial. For candidates without this direct experience, the role offers an excellent platform to develop this knowledge on the job.
• Career Development: The salary and professional level will be tailored to your skills and experience, with the anticipated grading from Derby 7 to 10. This flexibility allows for candidates at various stages of their careers to be considered, fostering a commitment to internal development and recognizing diverse experience.
• Inclusive Culture: Rolls-Royce is dedicated to building a diverse workforce and an inclusive working environment. This commitment ensures that all employees are given the opportunity to realize their full potential, fostering a culture of respect and appreciation.

Key Considerations for Aspiring Candidates:

• Collaboration is Key: The success of this role hinges on strong collaboration skills. Candidates who thrive in team environments and can effectively communicate across different departments and with external partners will excel.
• Proactive Approach: A proactive and problem-solving mindset is essential. You will be responsible for enabling operational plans and ensuring engines adhere to critical timelines.
• Adaptability: The dynamic nature of aftermarket operations requires adaptability and the ability to manage multiple priorities effectively.
• Continuous Learning: While prior experience in specific areas is beneficial, Rolls-Royce is committed to on-the-job development. Candidates with a genuine desire to learn and grow will find this role highly rewarding.

This Services Operations Officer position is an exceptional opportunity for individuals looking to make a tangible impact in the aviation industry. It offers a unique blend of operational excellence, strategic collaboration, and professional growth within a globally recognized leader.