Solution Account Manager (SAM), Engineering

Solution Account Manager (SAM), Engineering Do you possess expertise in consultative selling, coupled with a background in navigating specialized research databases, data analytics, and Artificial Intelligence? Do you have experience partnering with Academic & Research institutions? About Our Team The Engineering team works with leading research and funding institutions to improve resource allocation, streamline collaboration processes, and enhance the efficiency of research projects. We offer the following engineering solutions: Engineering Village: A specialized research database tailored for engineers and researchers in engineering and applied sciences. It provides access to a vast collection of engineering literature, including journal articles, conference papers, patents, and technical reports. Knovel: An online technical resource that offers a wide range of engineering and scientific information. It includes a comprehensive collection of reference materials such as textbooks, handbooks, and databases specifically designed for engineers, scientists, and researchers. Users can access data, equations, and tools relevant to various fields, including materials science, chemical engineering, and mechanical engineering. About the Role As an Account Manager, you will be responsible for both new sales and the Renewal of existing customer contracts. The focus of new sales is to expand our Engineering business by identifying new customer prospects and opportunities for upselling and cross-selling within our current customer base. The primary focus of Renewal management is to nurture and expand our existing customer relationships. Using both internal and external resources, your goal is to maximize the value we deliver to customers, ensuring their satisfaction and retention. You will collaborate with key stakeholders such as Customer Success Managers (CSMs), Product Management, and Marketing with the goal of achieving in high renewal rates. Responsibilities Attaining bookings targets for our Engineering solutions portfolio Applying a consultative approach to client needs, translating them into pragmatic propositions and aligning them with the company sales strategies and internal policies. Formulating and executing account strategies that address diverse needs across all levels of accounts. Ensuring the continuous accuracy of Salesforce records, regularly reviewing sales results and forecasts through tools like Clari and other sales enablement tools. Gathering, monitoring, and evaluating information, providing valuable market feedback to the business to enhance product development and refine the Go-To-Market strategy. Actively participating in trade shows and conferences, with predefined outcomes. Integrating and synthesizing information derived from various sources to inform decision-making processes. Cultivating and nurturing relationships with key decision-makers and influencers at the customer level to actively support Elsevier strategic objectives. Requirements Possess a minimum of 2-3 years of direct sales experience, demonstrating expertise in a consultative, complex solution-sales approach. Operate seamlessly on operational, tactical, and strategic levels, showcasing a successful track record in expanding business with customers. Exhibit self-motivation and drive, with a proven history of selling technology and solutions. Demonstrate a genuine passion for cultivating relationships with a diverse range of internal and external stakeholders, including senior-level executives. Showcase proficiency in strategic account planning and management, with the ability to connect the dots within customer institutions. Experience in selling enterprise software within an international matrixed organization. Possess a background in or collaboration with research administration and management functions, showcasing knowledge in regional or national research programs, collaboration networks, and key leaders. Excel in communication, both verbal and written, and deliver compelling presentations with exceptional skills. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business A global leader in information and analytics, we help researchers and healthcare professionals’ advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. ----------------------------------------------------------------------- Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy. Elsevier is a global information analytics business that helps institutions and professionals advance healthcare, open science and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the knowledge they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals throughout their careers. Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancet and Cell, 38,000 e-book titles and many iconic reference works, including Gray Anatomy. Elsevier is part of RELX Group. With a wide range of technology jobs, commercial and business jobs, and graduate jobs, there is a part for everyone to play. We need talented people to help us inspire ground-breaking research. Be curious. Be challenged. Be involved. Discover Elsevier. Join us. elsevier.com/about/careers