Supermarket Assistant - Christmas reference: R-189803

## Supermarket Assistant Opportunity: Elevate Your Retail Career with Waitrose This **Supermarket Assistant** role at Waitrose & Partners in Northwich offers a unique opportunity to contribute to a renowned brand known for its commitment to quality and exceptional customer service. If you're passionate about food and thrive in a customer-facing environment, this position could be an excellent step in your retail career.

The core of this role revolves around creating memorable experiences for Waitrose customers. You'll be instrumental in ensuring every visit is a positive one, embodying the "Partner-led service and passion for food" that sets Waitrose apart. Your dedication to going the extra mile will directly influence customer perception, fostering loyalty and repeat business.

Key Advantages for Candidates:

• Be a Partner, Not Just an Employee: This is a rare chance to join the UK's largest employee-owned business. As a Partner, you'll share in the ownership, rewards, and successes of the John Lewis Partnership, fostering a true sense of belonging and collective responsibility.
• Competitive Hourly Rate & Night Premium: The role offers a strong base hourly rate of £12.40. For added financial incentive, any hours worked between 22:00 and 06:00 will attract a Night Premium of £3.50 per hour, offering increased earning potential for those with flexible availability.
• Develop Essential Retail Skills: This position provides hands-on experience in various crucial retail operations, including stock replenishment, online order fulfillment, waste reduction, and general shopkeeping. These are transferable skills valuable across the retail sector.
• Contribution to a Beloved Brand: You'll be an integral part of the Waitrose brand, directly impacting customer satisfaction and upholding the high standards the company is known for.
• Support for Work-Life Balance: While the role requires varied hours including early starts, late finishes, evenings, and weekends, the Partnership actively supports flexible working. This can include flexible or compressed hours, job sharing, or shorter hour contracts where possible, which can be discussed further during the interview process.
• Career Growth Potential: While this is an entry-level position (Partnership Level 10), the emphasis on continuous learning and development within the Partnership can open doors to future opportunities.

Key Considerations for Your Career Path:

• Customer-Centricity is Paramount: Success in this role hinges on your ability to connect with customers and provide outstanding service. If you naturally enjoy interacting with people and are dedicated to their satisfaction, this role will align well with your strengths.
• Flexibility is Key: The contractual hours are varied part-time (10 hours per week) across Wednesday, Thursday, and Saturday, encompassing early starts, late finishes, evenings, and weekends. A flexible approach to shifts is essential, including coverage on key dates like Christmas Eve and New Year's Day.
• Passion for Food is a Plus: While not strictly required, a genuine interest in food and drink trends is highly desirable. This will not only enhance your customer interactions but also your personal engagement with the products you'll be working with.
• Teamwork and Adaptability: The role involves working collaboratively with the wider shop team. Being adaptable and willing to support colleagues in various tasks, from checkout support to managing Click & Collect orders, will be crucial.
• Vetting Requirements: Be aware that some roles within the Partnership are subject to pre-employment vetting, which may include DBS checks. It's important to be prepared for this process and complete any necessary documentation promptly.

This Supermarket Assistant position at Waitrose & Partners is more than just a job; it's an invitation to join a community of passionate individuals dedicated to delivering exceptional experiences. If you're ready to contribute your energy and skills to a brand that values its people and its customers, this role offers a rewarding path forward in your retail journey.