Supermarket Assistant, Team Leader Nights reference: R-183524

Job Review: Team Leader at Waitrose & Partners (Kensington)

This Team Leader position at Waitrose & Partners in Kensington presents an exciting opportunity for individuals passionate about food and customer service to step into a leadership role within a renowned employee-owned business. The role emphasizes embodying the "Partner-led service and passion for food" that defines the Waitrose brand, with a core focus on creating memorable customer experiences.

Key Advantages for Potential Candidates:

• Ownership and Belonging: As part of the John Lewis Partnership, you'll be a Partner, not just an employee. This means sharing in the rewards and responsibilities of the UK's largest employee-owned business, fostering a sense of true ownership and belonging.
• Impactful Role: Your drive and dedication will directly influence customer perception of the Waitrose brand, contributing to customer loyalty and repeat business. This is a role where your efforts make a tangible difference.
• Career Development: The position offers exposure to managerial tasks, supporting the shop's management team, and contributing to commercial performance. This is an excellent stepping stone for those looking to advance their retail leadership career.
• Enhanced Earnings Potential: For those working overnight shifts, the Night Premium of £3.50 per hour (effective from October 5th) is an attractive addition to contractual pay, particularly for the part-time contract offered.
• Commitment to Work-Life Balance: The Partnership actively supports flexible working arrangements, including flexible or compressed hours, job sharing, and shorter hour contracts, allowing for a better integration of work and personal life.
• Thriving Environment: The Partnership fosters an environment where differences are embraced, encouraging individuals to be themselves and to grow both personally and collectively.

Key Considerations for Your Career Path:

• Leadership and People Skills: The role requires strong leadership and interpersonal skills to effectively manage and support your team, while also excelling in customer-facing interactions.
• Retail Acumen: A solid understanding of retail operations and strategies to maximize commercial success is essential. You'll be expected to contribute ideas for continuous improvement.
• Operational Responsibilities: Beyond customer service, you'll be involved in a range of shopkeeping tasks, including stock management, fulfilling online orders, ensuring safety and legal compliance, and reducing wastage.
• Proactive Contribution: Success in this role will hinge on your proactivity in driving commercial performance and offering innovative solutions.
• Pre-employment Vetting: Be aware that some roles may be subject to pre-employment vetting, including potential DBS checks. Prompt completion of any required documents is encouraged.
• Application Timing: Given that vacancies can close early due to high applicant numbers, applying as soon as possible is recommended.

In summary, this Team Leader role offers a unique opportunity to lead within a values-driven organization, make a significant impact on customer experience, and contribute to the success of a beloved British brand. If you possess strong leadership qualities, a passion for retail, and a desire to be part of an employee-owned business, this position is well worth exploring for your career advancement.