Supermarket Assistant, Team Leader Nights reference: R-186721

Discover Your Leadership Potential: Waitrose Team Leader Opportunity

Are you a driven individual with a passion for both exceptional customer service and fostering team success? This Team Leader role within Waitrose presents a compelling opportunity for career growth and to make a tangible difference within a renowned employee-owned business.

As a Team Leader, you'll be at the forefront of delivering the distinctive Partner-led service and culinary passion that sets Waitrose apart. Your commitment to going the extra mile for both customers and fellow Partners will be instrumental in shaping the customer experience, building loyalty, and ultimately contributing to the shop's commercial success.

Key Advantages for Aspiring Leaders:

• Empowering Leadership: This role offers the chance to hone your leadership skills by supporting management, guiding your team, and ensuring efficient shop operations. You'll be instrumental in creating a positive and productive working environment.
• Customer-Centric Impact: Directly influence customer perceptions and loyalty by embodying the Waitrose commitment to outstanding service and food expertise. Your efforts will contribute to building lasting relationships with customers.
• Commercial Contribution: Play an active role in driving the shop's profitability. You'll be encouraged to identify opportunities for improvement and contribute to maximising sales and minimising wastage, providing valuable commercial experience.
• Diverse Responsibilities: Experience a wide range of shopkeeping duties, from stock management and order fulfillment to customer assistance and ensuring operational safety. This variety offers a well-rounded understanding of retail operations.
• Night Premium Opportunity: For those who thrive in early or late shifts, a Night Premium of £3.50 per hour is offered for hours worked between 22:00 - 06:00 (effective from October 5th). This is a valuable addition to contractual pay for specific shifts.
• Career Development within the Partnership: As part of the John Lewis Partnership, the UK's largest employee-owned business, you'll benefit from a unique ownership model. This fosters a sense of belonging and shared reward, with opportunities for personal and collective growth.

Key Considerations for Your Career Path:

• Varied Hours: The role requires flexibility with varied hours of full-time work (37.5 hours) across seven days, including early starts, late finishes, evenings, and weekends. Candidates should be prepared for this dynamic schedule.
• Retail Acumen: A strong understanding of retail operations and a proven ability to maximise commercial success are essential. Your ability to think commercially will be a significant asset.
• People and Stakeholder Management: Excellent people and leadership skills are crucial for motivating your team. Additionally, effective stakeholder management is required for interactions with third parties and the wider Partnership.
• Customer-Facing Experience: Previous experience in a customer-facing role is a prerequisite, highlighting the importance of customer interaction in this position.
• Commitment to Safety and Efficiency: A key responsibility involves ensuring Partners operate safely and legally, and contributing to reducing wastage. This requires a diligent and responsible approach.
• Potential for Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of any required vetting documents is encouraged to avoid delays.
• Early Application Recommended: Due to strong interest, vacancies can close early. Applying promptly is advised to ensure your application is considered.

This Team Leader position offers a rewarding path for individuals who are passionate about delivering excellence, leading teams, and contributing to the success of a truly unique and employee-owned organization. If you are ready to embrace new challenges and make a significant impact, this opportunity is worth exploring.