Customer Team Member reference: 1061415

A Rewarding Opportunity: Customer Team Member at Co-op, Reading

Are you seeking a role that offers both meaningful work and a supportive environment? The Co-op in Theale, Reading, is looking for dedicated Customer Team Members to join their dynamic team. This part-time permanent position, offering 12 hours per week with regular overtime opportunities, presents a fantastic chance to contribute to a business with a strong community focus and enjoy a wealth of employee benefits.

Key Advantages for Your Career Path:

• Comprehensive Training & Development: The Co-op provides full, paid training, ensuring you have all the skills and knowledge needed to excel. This is a prime opportunity for individuals looking to build a foundation in customer service and retail operations.
• Diverse Working Experience: As a Customer Team Member, you'll be involved in a variety of tasks, from engaging with customers at the tills and on the shop floor to essential stock management and store upkeep. This exposure offers a well-rounded retail experience.
• Generous Benefits Package: Co-op is renowned for its commitment to employee wellbeing. You'll receive 31 days of holiday (pro rata), a pension with up to 10% employer contributions, and access to virtual healthcare services for you and your family. A significant 30% discount on Co-op products is also a standout perk.
• Financial Wellbeing Support: With access to "Stream," a money management app, you can access a percentage of your earned pay as you need it, offering valuable flexibility.
• Strong Community Focus: Co-op's legacy of over 175 years of focusing on its members and communities means you'll be part of an organisation that prioritizes fair practices and local involvement.
• Market-Leading Wellbeing Policies: Beyond the standard benefits, Co-op offers robust support for life's challenges, including policies for bereavement, pregnancy loss, fertility treatment, and menopause, demonstrating a commitment to your holistic wellbeing.
• Predictable Scheduling: Rotas are shared three weeks in advance and are accessible via your mobile device, allowing for better personal planning.

Key Considerations for Potential Candidates:

• Shift Flexibility: The role requires flexibility across various shifts, including early mornings, afternoons, late evenings, and weekends. This is ideal for those who thrive on varied schedules or are looking to supplement other commitments. Be prepared to discuss your availability during the interview.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customers' needs and a positive, proactive attitude. You'll be the face of the Co-op, so excellent people skills and a commitment to providing a great shopping experience are essential.
• Teamwork and Problem-Solving: A willingness to work collaboratively with colleagues and a proactive approach to problem-solving will be highly valued.
• Application Process: While a CV is not required, the application process does involve completing two online assessments which should take approximately 20 minutes.

This Customer Team Member position at Co-op in Theale offers more than just a job; it's an opportunity to join a forward-thinking organisation that genuinely invests in its people and communities. If you are customer-focused, adaptable, and seeking a role with excellent benefits and growth potential, this could be the perfect next step in your career journey.