Supermarket Assistant reference: R-184316

Supermarket Assistant Opportunity: Make a Difference at Waitrose & Partners

Are you passionate about food and dedicated to providing exceptional customer service? This Supermarket Assistant role at Waitrose & Partners offers a unique opportunity to be part of a customer-first culture, contributing to an experience that sets them apart from the competition. If you're looking to join a team that values food passion and a commitment to exceeding customer expectations, this position could be an excellent step in your career journey.

As a Supermarket Assistant, you will be instrumental in shaping the customer's impression of the Waitrose brand. Your efforts will directly contribute to fostering customer trust and loyalty, ensuring they return time and again. This role is about more than just transactional tasks; it's about creating a memorable shopping experience.

Advantages for Potential Candidates:

• Partner-Led Service: Be part of a team that prides itself on a unique, Partner-led service model, offering a level of dedication and passion that is hard to find elsewhere.
• Career Growth and Development: The role offers opportunities to gain valuable retail experience and potentially develop skills in various areas of shopkeeping.
• Financial Incentives: For those joining from October 5th and enrolled in the Enhanced Hours Premium arrangements, there's an attractive Night Premium of £3.50 per hour for all hours worked between 22:00 and 06:00, providing an excellent opportunity to boost your earnings.
• Employee Ownership: As part of the John Lewis Partnership, you'll be a co-owner, sharing in both the responsibilities and rewards of the UK's largest employee-owned business. This model fosters a strong sense of belonging and collective success.
• Flexible Working: The Partnership is committed to supporting work-life balance and offers flexibility in working arrangements, which can be discussed further during the interview process.
• Food Industry Engagement: This role is ideal for individuals with a strong interest in food and drink trends, offering a chance to be immersed in this dynamic sector.

Key Responsibilities and What to Expect:

Your day-to-day will involve a blend of customer interaction and essential operational duties. Key responsibilities include:

• Stock Replenishment: Ensuring shelves are always stocked and products are presented attractively for customers.
• Online Order Fulfillment: Playing a vital role in preparing online customer orders for delivery.
• Wastage Reduction: Implementing due diligence and markdown procedures to minimize food waste.
• Team Collaboration: Supporting colleagues across various store functions, including checkout assistance, Click & Collect, and on-demand orders.
• Maintain a Tidy Environment: Contributing to general shopkeeping tasks to ensure a safe and pleasant atmosphere for everyone.

Essential Skills for Success:

• Strong Communication Skills: The ability to communicate effectively with both colleagues and customers is paramount.

Desirable Skills and Experience:

• Previous experience in a customer-facing role.
• A genuine passion for and up-to-date knowledge of food and drink trends.
• A flexible approach to supporting the needs of the entire branch.

Important Considerations:

• Pre-Employment Vetting: Please be aware that some roles may require pre-employment vetting, which could include DBS checks. You will be informed if this applies to this position during the recruitment process.
• Application Timing: Vacancies can close early due to high applicant numbers, so it is advisable to apply as soon as possible.
• Contract Type: This is a temporary position.
• Varied Hours: The role involves varied part-time hours, with two specific vacancies detailed, offering different scheduling patterns.

This role at Waitrose & Partners presents a fantastic opportunity to be part of a company that genuinely values its people and its customers. If you are driven, customer-focused, and have a love for food, this could be the perfect place to grow your career.