Supermarket Assistant reference: R-186606

## A Rewarding Opportunity: Become a Waitrose & Partners Supermarket Assistant This role at Waitrose & Partners offers a compelling opportunity for individuals looking to contribute to a renowned brand, build a career within an employee-owned business, and make a tangible difference to customer experience. If you have a passion for food, a strong work ethic, and a desire to be part of a supportive team, this position warrants your serious consideration.

The core of this role revolves around delivering exceptional, partner-led service that truly sets Waitrose & Partners apart. As a Supermarket Assistant, you will be instrumental in shaping the customer's journey, from ensuring shelves are impeccably stocked to fulfilling online orders with precision. Your dedication to going the extra mile will directly influence customer loyalty and reinforce the brand's reputation for quality and service.

• Employee Ownership & Rewards: This is a unique selling point. As a Partner in the John Lewis Partnership, the UK's largest employee-owned business, you'll share in the rewards and successes of the company. This fosters a strong sense of belonging and a vested interest in the company's performance.
• Competitive Pay & Premium Rates: The role offers a competitive hourly rate of £12.40. Furthermore, for those who join from October 5th, or are enrolled in Enhanced Hours Premium arrangements, there's an attractive Night Premium of £3.50 per hour for all hours worked between 22:00 and 06:00. This provides a significant financial incentive for those comfortable with overnight shifts.
• Career Development & Learning: While not explicitly detailed as a training program, the emphasis on a "passion for food" and staying up-to-date with "food and drink trends" suggests opportunities for personal and professional growth within the retail and food sector. The flexibility in hours also allows for balancing work with other life commitments or further learning.
• Supportive Team Environment: The description highlights the importance of working effectively as part of a team. This suggests a collaborative and supportive atmosphere where colleagues assist each other to ensure smooth operations.
• Tangible Impact: You will see the direct results of your efforts in customer satisfaction and the overall efficiency of the store. Contributing to a brand known for its quality and service provides a sense of accomplishment.
• Flexible Working: The Partnership actively supports flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. This is a significant advantage for candidates seeking a better work-life balance and should be discussed further during the interview process.

• Night Premium Opportunity: The Night Premium is a significant draw, but it means being prepared to work overnight shifts. Candidates should assess their comfort level and lifestyle compatibility with these hours.
• Varied Responsibilities: Beyond customer service, you'll be involved in a range of operational tasks. This includes stock replenishment, online order fulfillment, waste reduction, and general shopkeeping duties. A willingness to be hands-on and adapt to different tasks is essential.
• Essential Communication Skills: Strong communication is paramount for effective teamwork and customer interaction. Candidates should be confident in their ability to communicate clearly and positively.
• Desirable Food Knowledge: While not mandatory, a genuine interest and up-to-date knowledge of food and drink trends would be a considerable asset, allowing you to better connect with customers and contribute to the brand's food-loving ethos.
• Flexibility is Key: The role requires a flexible approach to support the wider branch needs. This means being adaptable and willing to assist in various areas as required.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. Candidates should be prepared to complete any necessary documentation promptly to avoid delays in the recruitment process.

This Supermarket Assistant position at Waitrose & Partners is more than just a job; it's an opportunity to become a valued member of an employee-owned business, contribute to a respected brand, and develop your skills in a dynamic retail environment. If you are a motivated individual with a passion for excellent service and food, this role offers a promising path for career growth and personal fulfillment.