Discover a Rewarding Career as a Supermarket Assistant at Waitrose & Partners
Are you passionate about food and dedicated to providing exceptional customer service? Waitrose & Partners is seeking motivated individuals to join their team as Supermarket Assistants. This role offers a unique opportunity to contribute to a renowned brand known for its quality and commitment to its customers. If you're looking to make a tangible difference and grow within a supportive, employee-owned environment, this could be the perfect next step in your career.
Why This Role is a Great Opportunity:
- Be a Brand Ambassador: You'll be at the forefront of the Waitrose & Partners customer experience, directly influencing customer loyalty and brand perception through your dedication and passion for food.
- Earn While You Learn (and Serve): As a valued member of the team, you'll receive competitive hourly pay. For those working overnight shifts (between 22:00 - 06:00) starting from October 5th, there's an attractive Night Premium of £3.50 per hour, offering a significant financial incentive for your dedication during these hours.
- Flexible Part-Time Hours: This role offers 14.25 hours per week, with varied shifts across seven days, including evenings and weekends. This flexibility can be ideal for those seeking to balance work with other commitments or to supplement existing income.
- Develop Essential Retail Skills: You'll gain hands-on experience in crucial retail operations, including stock replenishment, order fulfillment, managing wastage, and supporting various shopfloor functions.
- Become a Partner, Not Just an Employee: Waitrose & Partners is the UK's largest employee-owned business. This unique structure means you'll share in the responsibilities, rewards, and successes of the company. It fosters a strong sense of belonging and a collaborative work environment.
- A Commitment to Well-being: The Partnership actively supports flexible working arrangements, aiming to help all Partners achieve a good work-life balance.
Key Responsibilities to Excel In:
- Stock Management: Ensure shelves are consistently well-stocked and products are presented attractively and logically for customer convenience.
- Online Order Fulfillment: Accurately pick and pack online customer orders, ensuring a smooth handover for delivery drivers.
- Minimizing Waste: Actively participate in reducing food wastage by adhering to product due diligence and markdown procedures for items approaching their sell-by dates.
- Team Collaboration: Work cohesively with the wider shop team, offering support at checkouts, managing Click & Collect orders, and fulfilling on-demand customer requests.
- Maintaining Standards: Uphold a clean, safe, and tidy working environment through general shopkeeping tasks.
What Will Set You Apart (Essential & Desirable Skills):
- Essential: Strong communication skills are vital for effective teamwork and positive customer interactions.
- Desirable: Previous experience in a customer-facing role is a plus. A genuine interest in current food and drink trends can enhance your customer engagement. A flexible approach to supporting various branch needs demonstrates your commitment to the team's success.
Career Path Considerations:
This Supermarket Assistant role is an excellent entry point into the retail sector and specifically within the esteemed Waitrose & Partners brand. It provides a solid foundation in customer service, operational efficiency, and the principles of retail. As a Partner, you'll be encouraged to grow both personally and professionally. The employee-owned model fosters a culture of shared responsibility and opportunity, meaning your contributions are valued and can lead to further development within the Partnership.
Important Notes for Applicants:
- Please be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. You will be informed if this applies to you during the recruitment process.
- Applications are encouraged as soon as possible, as vacancies may close early due to high applicant interest.
Join Waitrose & Partners and become part of a business that truly values its people and its customers. If you're ready to make a difference and thrive in a supportive, ownership-driven environment, we encourage you to apply.