Systems support manager job in Solihull

... teams’ success across the board. As an IT Business Systems Support Manager, you’ll play a vital role in our global organization, helping drive efficiency and innovation within a people-first culture. This role offers the flexibility of our hybrid work model, allowing you to balance your time between our offices at Eagle Court in Birmingham and remote work, giving you the best of both world

... monitoring, renewal and payment related tasks on various credit systems supporting across BCB and CIB. GEM – Delivering the onboarding and ongoing servicing for CIB clients aligned to the GEM platform Service Optimisation – Conducting service reviews for clients to drive improvement in servicing What You’ll Need Your application will demonstrate strong alignment with: Complex Pr

... for the delivery and management of some of our most critical systems which underpin BT’s networks. Their everyday workload will ensure the ability of the company to provide services to our end customers, whilst managing any technology or security risks which may arise. What you’ll be doing Designs and develops components of smaller and /or less complex projects in partnership with team, en

... We are hiring a Systems Development Engineer, responsible for supporting the Systems Development Manager/Supervisor to develop and maintain our Part Management Application (PMA) and Excel based solutions to meet business requirements for end-to-end change management reporting and workflow Main Responsibilities : Support the development of the PMA by: Business Analysis - Interacting wit

... where you can learn, grow & lead? Join us as Construction Support Manger covering Midlands and North UK, with Regular Travel! This role delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors. What you’ll do: Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site

... Engineer to join our team in Solihull. In this role you will help support our range of test equipment used within our manufacturing facility, help to manage introduction of new equipment, design and develop software and hardware required for testing aerospace and military products. This work covers all aspects of test development, from software/hardware design from requirements definition, int

... Maximo over time — enhancing functionality, integrating with other systems, and creating dashboards or reports that support data-driven decision-making. You’ll design and build new applications, interfaces, and extensions using technologies like Java, JavaScript, and external APIs. Your work will enhance the capability and flexibility of Maximo beyond its standard features, supporting stra

... variable payroll data, ensuring the integrity of payroll records and systems. Responsible for conducting regular reconciliations to identify and rectify data discrepancies. Accountable for resolving complex payroll queries from employees, contract managers, and other stakeholders, providing expert guidance and support. Responsible for liaising with HMRC and other external agencies as required,

... brands in Retail, Leisure & Hospitality. Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more. Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco. A safe, inclusive, and supportive culture. A company p

... brands in Retail, Leisure & Hospitality. Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more. Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco. A safe, inclusive, and supportive culture. A company p

... (MSSP) and internal teams to ensure the integrity of our security systems. As part of this you’ll: Collaborate with our MSSP to ensure continuous monitoring of all tools and platforms, with timely investigation and acknowledgment of all alerts. Lead investigations and ensure actions are taken following the receipt of alerts, with detailed, high-quality updates logged in tickets. Assist t

... Platform. You will ensure SLAs are met and work to improve customer systems. As part of this you will: · Investigate and resolve incidents and service requests in line with SLAs. · Monitor the ServiceNow (ITSM) stack and ensure timely updates. · Work with third-party suppliers to manage support queries. · Suggest service improvements to enhance systems. · Assist with software upgrades

... to suppliers via email and phone to request invoices when automated systems fall short, ensuring compliance with VAT reclaim requirements. Conferma System Utilisation: Use the Conferma system for invoice retrieval, expense management, travel-related payment processing, and VAT reclaim reconciliation. Data Analysis and Reporting: Create and maintain detailed reports in Excel, including calculat

... technical designs by working with the Network Product Owner, Product Managers, IT Directors, and the business to gather functional and performance requirements, determining technical specifications, identifying financial costs to the Network Standard Service Product Owner, and supporting the time-integrated plans for Network Standard Service introduction. As a technical Lead you will also ensu

... supporting pre-sales, analysis, cross functional development and systems integration. You will own the IT solution delivery and ultimately be responsible for the delivery of the cost, quality, and timely delivery of the solution. You will oversee all internal delivery teams as well as any external partners/suppliers delivering. As part of this you will be responsible for (but not limited to)

... of comprehensive training solutions in accordance with and in support of all statutory, MOJ, company and department requirements. This will include supporting with Initial Training Courses and mandatory refreshers, to drive standards within the operation. You will also provide advice and guidance to line managers on training and development matters as well as conducting training sessions to

... Free virtual GP service, and Mental Health First Aiders available to support you Staff discount on our webshop! Behaviours Set for Success: To thrive in this role, you’ll need to demonstrate: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FO

... site Senior Management Team as appropriate. • Devise appropriate systems and checks to ensure all supplier, staff and contractor lists are kept up to date across our CAFM applications. • Carry out all duties having due regard for the health and safety of yourself and others, in accordance with the Serco’s Health & Safety Policy. What you will need to do the role: • Educated to d

... gate process. Input data to the relevant operational computer systems (TOPS, IPRO ETC) so that container movement records & container storage records are kept accurate and up to date. Utilise the systems functionality to plan rail container movements. Controlling internal truck access in GMS where VBS bookings are not required. Handling of release & acceptance references for freight co

... requirements Liaison with internal and external auditors Partner and support colleagues with future plans for enterprise risk management Key Job Requirements: Able to communicate effectively in good clear language with Brokers, claimants and their representatives, insurers, loss adjustors and colleagues Excellent negotiation and influencing skills with internal and external stakeholders Legal