Systems support manager job in Smethwick

... teams’ success across the board. As an IT Business Systems Support Manager, you’ll play a vital role in our global organization, helping drive efficiency and innovation within a people-first culture. This role offers the flexibility of our hybrid work model, allowing you to balance your time between our offices at Eagle Court in Birmingham and remote work, giving you the best of both world

... for the delivery and management of some of our most critical systems which underpin BT’s networks. Their everyday workload will ensure the ability of the company to provide services to our end customers, whilst managing any technology or security risks which may arise. What you’ll be doing Designs and develops components of smaller and /or less complex projects in partnership with team, en

... with initiatives that deliver the Launch Quality Operating Systems & Integrated Product Structure and its associated scorecard metrics. Operate as an AGILE Squad Support Member for Plant Launch, engaging with wider teams to work collaboratively. • Supports Managing projects, working independently with limited supervision. Additionally, the collation of data using issue management systems

... where you can learn, grow & lead? Join us as Construction Support Manger covering Midlands and North UK, with Regular Travel! This role delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors. What you’ll do: Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site

... servicing. We are investing in our platforms and colleague-facing systems, and implementing regular continuous improvement initiatives to ensure more customers can be serviced at the first point of contact. We're looking for someone who can interpret data around call routing, handovers, and service performance, in order to identify and implement new ideas. You’ll experiment, tracking and

... with external partners. A data-first mindset, capable of creating ecosystems for performance and service monitoring, supporting data-driven improvement across all partner services. Benefits Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... to enable incompatible platforms to work together. Maintains systems by monitoring and correcting software defects. Supports the implementation and maintenance of high-quality tools and automation processes to support continuous delivery and developer productivity. Supports the delivery of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and

... introduction of BIM and other concepts (e.g., Geographic Information Systems (GIS), Digital Twins) and using digital information management processes to gain efficiencies in the design and construction processes. This role is an exciting opportunity for candidates with a degree or awaiting a degree at (high level 2.1 or above) in either Engineering, Surveying, Architecture and Built Envir

... 1989 and a leading provider of real-time loan and savings management systems for retail banks, building societies, lending businesses and third-party services across the UK and Ireland.The KTP will boost Phoebus’ client offering, with improved ease and speed to access data and information within the complex loan and savings platform and associated database. Accuracy is a key aspect as th

... providing training and support to clients on using the sales finance systems and completing ledger switch on online with risk management framework.Essential skills:Confident communicator who is willing to challenge behaviours and ways of working, drive innovation and pioneer new ideas.Strong technical skills and commercial acumenStakeholder managementAbility to identify and resolve potential i

... Comply fully with the Company’s field objectives and reporting systems Comply with the Company’s quality system and participate in its continuous development Maintenance and servicing of lifting equipment, including but not restricted to lifts, platform units and hoists Real time completion of works within Field Link Any other field engineering duties that may be required Ensure adherence

Job Description: Customer Experience Support Team Administrator Solihull Clinic & Dental, Birmingham (B91 3RX) Hybrid working options available (e.g. up to 3 days WFH) £25,250 + fantastic benefits Full time (40 Hours) Role Overview To ensure all administrative activities are carried out efficiently and effectively. To answer customer queries by phone and email to support customers with thei

... and performance initiatives aligned with business goals and HRIS systems. Executive Compensation – Provide subject matter expertise on executive pay, long-term incentive plans, share-based awards, compliance and governance. Global Grading & Job Evaluation – Apply Willis Towers Watson methodology to evaluate roles, facilitate grading discussions and lead on global job architecture. Surv

... Contribute Own and enhance global procurement processes, tools, and systems. Lead global procurement functional development projects and business analytics. Promote collaboration across global procurement teams to advance best practices. Develop and introduce cutting-edge digital procurement technologies. Ensure compliance with legal and regulatory standards, including Import and Export Contro

... Hours 37.5 Here at Serco, we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation. As the Maintenance Operative your role is key in ensuring all requested repairs, be that reactive or proactive and pre planned (via manager), are carried out to the required standard and within our SLA

... site Senior Management Team as appropriate. • Devise appropriate systems and checks to ensure all supplier, staff and contractor lists are kept up to date across our CAFM applications. • Carry out all duties having due regard for the health and safety of yourself and others, in accordance with the Serco’s Health & Safety Policy. What you will need to do the role: • Educated to d

... of comprehensive training solutions in accordance with and in support of all statutory, MOJ, company and department requirements. This will include supporting with Initial Training Courses and mandatory refreshers, to drive standards within the operation. You will also provide advice and guidance to line managers on training and development matters as well as conducting training sessions to

... Free virtual GP service, and Mental Health First Aiders available to support you Staff discount on our webshop! Behaviours Set for Success: To thrive in this role, you’ll need to demonstrate: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FO