Systems support manager job in Smethwick

... teams’ success across the board. As an IT Business Systems Support Manager, you’ll play a vital role in our global organization, helping drive efficiency and innovation within a people-first culture. This role offers the flexibility of our hybrid work model, allowing you to balance your time between our offices at Eagle Court in Birmingham and remote work, giving you the best of both world

Job Description: Job Title Tandem Production Support Manager Location Birmingham Corporate Title Vice President Corporate Bank Technology is looking for a motivated Production Support Engineer for our Corporate Bank Cash Management Technology platforms. You will be operating within Corporate Bank Production domain or in Corporate Banking subdivisions as a Production Support Engineer. In this role,

... monitoring, renewal and payment related tasks on various credit systems supporting across BCB and CIB. GEM – Delivering the onboarding and ongoing servicing for CIB clients aligned to the GEM platform Service Optimisation – Conducting service reviews for clients to drive improvement in servicing What You’ll Need Your application will demonstrate strong alignment with: Complex Pr

... for the delivery and management of some of our most critical systems which underpin BT’s networks. Their everyday workload will ensure the ability of the company to provide services to our end customers, whilst managing any technology or security risks which may arise. What you’ll be doing Designs and develops components of smaller and /or less complex projects in partnership with team, en

... where you can learn, grow & lead? Join us as Construction Support Manger covering Midlands and North UK, with Regular Travel! This role delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors. What you’ll do: Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site

... and mentoring. Technical Proficiency: Familiarity with telephony systems and related technologies. Ability to use technology to improve processes and drive digital adoption Customer Focus: Proven experience with demonstrated results in delivering exceptional customer service and improving customer experience. Ability to manage customer expectations and resolve issues optimally. Continuous Impr

... •Accredited in leading account planning methodologies and systems (e.g., Altify, Salesforce). •Strong external network in the domain of sales performance. •Experienced B2B sales professional with expertise in mid-market, public sector, and sales enablement operations. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best peo

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... support to People & Culture colleagues and stakeholders on HR systems, enhancing capability in performance, talent, and learning processes. The skills you'll need to succeed •Proven experience in implementing and managing end-to-end performance strategies, ensuring alignment with organisational goals and seamless integration with key business touchpoints.•Demonstrated ability to execu

... organisational growth and diversity goals.What you’ll be doing •Support the full hiring process, including CV screening, candidate outreach, interview coordination, feedback management, offer discussions, and onboarding preparation.•Proactively source and engage both internal and external talent. Build diverse, high-quality pipelines and share talent across relevant roles to support broa

... technology area • Autonomously, understanding how solutions impact systems internally and/or externally and assessing impact of change • Provides technical quality assurance over work of other engineers through matrix team structure • Provides sound technical expertise to consult on significant component(s) of a technical solution within a specific domain or cross domain • Identifies o

... that deliver clear business value while reducing costs and legacy systems. You will collaborate with UK-based business leaders and stakeholders to understand strategic goals and translate them into technology solutions. By designing end-to-end business solutions that integrate processes, systems, and data across departments, you will help drive our digital transformation. Leading cross-func

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... own personal development. Accurately and regularly update record systems including; Network records, diagrams, and relevant systems such as Diamond IP and Blueprints. Follow voice and data processes for notice of provisions, cessations, notifications within the enterprise network. Where process gaps identified create or modify new or existing processes. Use HPSM for all network related changes

... Utilising their expertise and knowledge in both Low and High Voltage systems, generators, emergency lighting, cooling, alarms and UPS they ensure that the BT estate continues to work no matter the circumstances. Working with their experienced teams within our exchange buildings as well as other environments, including radio sites, rooftops and outdoors, they are required to support the variet

... and procedures and ensures their conformance with information systems goals. What you'll bring Leadership experience, managing a team in a large organisation Experience in a 24x7 real time, operational environment and of managing crisis / large operational incidents You have had experience of working with vendors and other highly skilled technical teams. Developing and Transforming Operational

... search and Apache Kafka to ensure the health and performance of our systems and Network. Automation Tools: Utilise tools such as Ansible to provision and manage infrastructure resources in a scalable and efficient manner. Technical Acumen: Apply your understanding of network principles to troubleshoot network faults within our systems and look at how you can optimize performance, and enhance s

... blockers, driving a fundamental shift in our ways of working, roles, systems, behaviours, and processes to accelerate our transformation. Why It's Important Success in implementing Building Products Together hinges on consistently adopting, effectively coaching, and maintaining our delivery standards and practices. The Tech Delivery Centre of Excellence (COE) aims to develop the maturity of ou

... with external partners. A data-first mindset, capable of creating ecosystems for performance and service monitoring, supporting data-driven improvement across all partner services. Benefits Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our