Systems support manager job in Smethwick

... teams’ success across the board. As an IT Business Systems Support Manager, you’ll play a vital role in our global organization, helping drive efficiency and innovation within a people-first culture. This role offers the flexibility of our hybrid work model, allowing you to balance your time between our offices at Eagle Court in Birmingham and remote work, giving you the best of both world

... heart of Birmingham – a vibrant, diverse city with fantastic transport links. Closing Date: 04 Jul 2025 Unit: Managerial & Professional Salary: £38,249 to £45,413 per annum

... network security protocols, firewalls, VPNs, and intrusion detection systems. Excellent analytical and problem-solving skills. Ability to communicate complex security concepts to non-technical stakeholders. Benefits On target 10% on target bonus​ BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​ From January 2025, equal family leave: receive 18 weeks at full pay, 8

... interpret into SMART objectives. Proven experience within ticketing systems, jeopardy management and diagnostics on SNOW. Good knowledge of Voice platforms, order journeys and operating models/process. What's in it for you 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT

... for the delivery and management of some of our most critical systems which underpin BT’s networks. Their everyday workload will ensure the ability of the company to provide services to our end customers, whilst managing any technology or security risks which may arise. What you’ll be doing Designs and develops components of smaller and /or less complex projects in partnership with team, en

... where you can learn, grow & lead? Join us as Construction Support Manger covering Midlands and North UK, with Regular Travel! This role delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors. What you’ll do: Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site

... development and specification of new or redesigned processes, systems, information, documentation and supporting materials producing reports summarising findings and recommending and implementing changes Where required, lead, motivate and develop team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business E

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... •Accredited in leading account planning methodologies and systems (e.g., Altify, Salesforce). •Strong external network in the domain of sales performance. •Experienced B2B sales professional with expertise in mid-market, public sector, and sales enablement operations. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best peo

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... support to People & Culture colleagues and stakeholders on HR systems, enhancing capability in performance, talent, and learning processes. The skills you'll need to succeed •Proven experience in implementing and managing end-to-end performance strategies, ensuring alignment with organisational goals and seamless integration with key business touchpoints.•Demonstrated ability to execu

... organisational growth and diversity goals.What you’ll be doing •Support the full hiring process, including CV screening, candidate outreach, interview coordination, feedback management, offer discussions, and onboarding preparation.•Proactively source and engage both internal and external talent. Build diverse, high-quality pipelines and share talent across relevant roles to support broa

... technology area • Autonomously, understanding how solutions impact systems internally and/or externally and assessing impact of change • Provides technical quality assurance over work of other engineers through matrix team structure • Provides sound technical expertise to consult on significant component(s) of a technical solution within a specific domain or cross domain • Identifies o

... that deliver clear business value while reducing costs and legacy systems. You will collaborate with UK-based business leaders and stakeholders to understand strategic goals and translate them into technology solutions. By designing end-to-end business solutions that integrate processes, systems, and data across departments, you will help drive our digital transformation. Leading cross-func

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years

... own personal development. Accurately and regularly update record systems including; Network records, diagrams, and relevant systems such as Diamond IP and Blueprints. Follow voice and data processes for notice of provisions, cessations, notifications within the enterprise network. Where process gaps identified create or modify new or existing processes. Use HPSM for all network related changes

... Utilising their expertise and knowledge in both Low and High Voltage systems, generators, emergency lighting, cooling, alarms and UPS they ensure that the BT estate continues to work no matter the circumstances. Working with their experienced teams within our exchange buildings as well as other environments, including radio sites, rooftops and outdoors, they are required to support the variet