Team Manager - Food (Nights) - Brooklands

Opportunity Review: Driving Retail Excellence and Team Growth

This role presents a significant opportunity for individuals looking to advance their careers in retail management, particularly for those who thrive in a dynamic, late-night operational environment. The position offers a chance to make a tangible impact on store growth and profitability while developing crucial leadership and team management skills.

Key Advantages for Aspiring Candidates:

• Leadership and Development: This is a leadership role where you will be instrumental in shaping the customer experience, recruiting and developing talent, and motivating a team. It's an excellent stepping stone for those aiming for broader management responsibilities.
• Direct Impact on Business Success: You will have clear accountability for driving sales, profitability, and operational excellence within your area. Your contributions will directly influence the store's performance and its ability to meet key performance indicators (KPIs).
• Customer-Centric Focus: The role emphasizes creating exceptional customer experiences. You will be empowered to champion customer service, implement strategies to delight customers, and use feedback to drive continuous improvement.
• Operational Proficiency: You will gain hands-on experience in managing various operational aspects, including visual merchandising, stock management, and ensuring safe and legal store practices. This broad exposure is invaluable for a well-rounded retail professional.
• Team Building and Coaching: A core component of this role involves building and nurturing a high-performing team. You will have the opportunity to coach, develop, and empower colleagues, fostering a positive and productive work environment.
• Digital Transformation: The opportunity to role model and embed new digital ways of working means you'll stay at the forefront of retail innovation and develop skills highly sought after in today's evolving market.
• Financial Incentives: The role includes an unsociable hours premium, offering enhanced pay for working late nights, which can be an attractive benefit for those suited to this working pattern.

Important Considerations for Your Career Path:

• Age Restriction: Due to the late-night working hours, applicants must be 18 years or older to comply with health and safety legislation.
• Working Pattern: The described working pattern involves significant late-night and early-morning shifts across multiple days of the week, including weekends. Candidates should carefully assess if this schedule aligns with their personal circumstances and long-term career goals. This pattern is designed to support store operations during peak late-night trading.
• Emphasis on Resilience and Adaptability: The role requires the ability to deliver under pressure and demonstrate resilience. You will also need to be flexible and adaptable, leading teams through change with a growth mindset.
• Data-Driven Decision Making: Success in this role involves leveraging data and insights to identify opportunities for improvement in customer experience, operations, and performance. A proactive approach to analysis and action is key.
• Proactive Communication and Collaboration: Building strong relationships with various stakeholders, including store leadership, regional teams, and colleagues, is essential. Effective communication and a collaborative spirit will be vital for success.

This position is ideal for an ambitious and driven individual who is passionate about retail, enjoys leading and developing people, and can effectively manage operations within a structured framework. It offers a rewarding environment for those who are ready to take on significant responsibility and contribute to the success of a well-established brand.