Team Manager Nights reference: R-185508

Opportunity Review: Waitrose Team Manager

Are you a passionate and experienced leader looking for a dynamic role in a customer-centric environment? This Team Manager position at Waitrose offers a unique opportunity to shape the customer experience and lead a dedicated team within the UK's largest employee-owned business. As a Partner, you'll be more than just an employee; you'll be a co-owner, directly contributing to the success and rewards of a cherished retail brand.

Advantages for Aspiring Candidates:

• Empowering Ownership: As a Partner in the John Lewis Partnership, you'll experience the significant advantage of co-ownership. This means sharing in the successes and rewards of the business, fostering a deep sense of belonging and investment in its future.
• Brand Reputation & Customer Loyalty: Waitrose is renowned for its commitment to exceptional food and customer service. This role provides the platform to embody and champion these values, contributing to a loyal customer base and a strong brand impression.
• Career Development & Influence: This position offers the chance to hone your leadership, commercial, and people management skills. You'll have the opportunity to influence the day-to-day operations, drive sales and profit, and foster a supportive and productive team environment.
• Competitive Compensation & Night Premium: The salary range of £30,500.00 - £42,500.00 reflects the responsibilities of this role. Furthermore, for those joining or enrolled in specific arrangements from 5th October, a valuable Night Premium of £4.50 per hour for hours worked between 22:00 and 06:00 is an attractive added benefit.
• Supportive Culture: The John Lewis Partnership actively promotes a culture of care, belonging, and continuous growth. You'll be encouraged to develop individually and as part of a collective, in an environment where your differences are embraced.
• Focus on Well-being: The Partnership is committed to supporting a good work-life balance and explores flexible working arrangements. Discussions about flexible or compressed hours, job sharing, or shorter contracts are encouraged during the interview process.

Key Considerations for Your Career Path:

• Fast-Paced Retail Environment: This role operates in a demanding, fast-paced retail setting. Candidates should be prepared to oversee daily operations, manage multiple priorities, and adapt quickly to changing demands.
• Leadership Experience is Crucial: A proven track record of leading a team in a customer-focused environment is essential. You'll need to demonstrate strong people management skills, the ability to inspire, and the resilience to guide your team through change.
• Commercial Acumen: Success in this role requires a keen understanding of commercial principles, including maximising sales and profit while minimising wastage and ensuring operational efficiency.
• Stakeholder Influence & Communication: The ability to effectively influence various stakeholders and communicate with advanced clarity is paramount. You'll be interacting with your team, customers, and potentially other departments.
• Commitment to Waitrose Standards: A genuine passion for retail and a deep understanding of the Waitrose brand and its commitment to serving food lovers are vital for success and for truly embodying the "Partner-led, customer service" ethos.
• Potential for Further Development: While not always essential, experience with disciplinary and grievance processes, regulatory compliance, and holding a Personal Licence or Food Hygiene Level 3 can be advantageous and indicate a readiness for broader responsibilities.
• Pre-Employment Vetting: Be aware that some roles, including this one, may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of any required documents is encouraged to avoid delays.

This Team Manager role presents a compelling opportunity for driven individuals looking to make a tangible impact within a unique employee-owned business. If you thrive in dynamic environments, are passionate about customer service, and seek a role where your contributions are recognized and rewarded, this position at Waitrose is certainly worth exploring.