Technical services manager job in Walton-on-Thames

... objective of this team is to enhance collaboration between the technical team and the global business units. About the Role We are looking for a strategic and results-driven Service Management Office (SMO) Lead to oversee the implementation, management, and continuous improvement of IT service management (ITSM) practices across the organization. This role involves developing and enforcing stan

Technical Support Tower Lead – eCommerce & Registration Services Are you passionate about delivering excellent Customer Service? Do you enjoy working in a global, multiplatform environment with engagement with internal teams, development teams & suppliers? About Our Team : The role resides within the Global Technology Operations team, where you will be part of a wider team delivering

... experience in leading teams and driving strategic initiatives. Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components are consumed by Business Operations Proficiency in ITSM tools (e.g., ServiceNow/ BMC Helix) and data visualisation/reporting platforms (e.g., Power BI, Tableau) to support effective repor

... are expected to work flexibly to support and cover the needs of the services and their staff, the post-holder may occasionally be required to undertake duties outside of standard University hours including evenings or weekends where the business need arises.The Role  Based on the Service Management & Operations function, the role will primarily be focused on the operational delivery o

... renowned private hospital in London and a part of Bupa Health Services dedicated to delivering exceptional patient care. Over the past year, we've expanded our services, launched innovative care pathways, and developed new products. In 2025, we're focused on strategic growth to enhance patient care, including our Lexham Gardens expansion, which also incorporates technologies to reduce carbon e

... software development projects, with a solid understanding of the technical solutions being delivered. Experience in defining and integrating digital solutions aligned with organizational strategy and vision. Comprehensive, real-world knowledge of agile project management lifecycle and methodologies. Strong understanding of traditional project management lifecycle and methodologies (e.g., Princ

... of our services across all asset classes.The role of the Senior Technical Lead is to lead a variety of engineering activities including design decisions regarding technical direction of the platform with short, medium, and long-term changes, with a key focus on public cloud onboarding.The project requires constant review of the technologies, patterns and paradigms used to ensure the system is

... is why, at British Airways the sky is never the limit. The role: Technical Engineer Fleets – Structures As a Technical Engineer at British Airways, you will provide technical expertise managing the safety, reliability, technical performance and cost of ownership of the BA fleet (Airbus/Boeing). It is a role that will allow you to design and develop innovative technical solutions to probl

... functional Support Specialists & will provide guidance to our Technical Support Teams as needed. Key Responsibilities- Support & Service Management: Leading and managing the functional IT service for assigned applications/technologies, ensuring SLAs, KPIs, and XLAs are met or exceeded. Collaborating with business stakeholders to understand their needs and align IT services with busines

... and policies Optimize monitoring, alerting, and incident management Technical Skills: Expertise in cloud engineering and automation Strong CI/CD processes and tools skills Proficiency in managing EntraID Conditional Access Proficiency with IaC, cloud networking, and security Strong skills in Azure App registrations, Enterprise Apps and associated permissions Administration of identity and acce

... We are looking to recruit a Specifications Technologist to join our Technical team. Completion of finished product specifications to meet the critical path and/or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. To ensure all retailer online systems are reviewed and the housekeeping of

... planners to minimise waste and maximise efficiency while maintaining Technical and H&S requirements. To process supplier orders and communicate with the wider materials and planning teams, operations, goods in, technical, buying, commercial and accounts departments. Generate the materials plan, using stock levels, usage rates and orders, and cross checking the daily plan. Re- plan when nee

... solutions. In the event of a major incident, you will act as the technical authority, communicating effectively with all stakeholders, coordinating the technical response, and ensuring clear and concise updates are provided throughout the resolution process. You will participate in post incident reviews, owning actions within your tower. This role demands effective communication and coordinati

... by the IT Support Manager and other members of staff. To provide technical support via remote access, answering support queries and tickets onsite or via phone or email. To maintain the gold standard of Customer service for all support queries and always adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to en

... through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse gro

... develop some of the most essential business skills around. From a technical perspective, your modules will cover the general principles of doing business with our clients, plus reporting and analysing important data and business change. Contributing to a live service delivered to one of our clients you will learn about: • Service Management • Change Management • Incident and Problem Man

... area. About the role: The primary role of the ServiceNow Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and then lead the technical delivery of the chosen design. If you have a background in Enterprise Service Management or SaaS technical delivery in one or more o

... changes are well-planned and executed with minimal disruption Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components interact, and typical technical issues that may cause unplanned disruption. Experience working with IT Service Management (ITSM) and DevOps tools and platforms, including ServiceNow / BMC

... management processes and to improve operational efficiency. Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components interact, and typical technical issues that may cause incidents. Familiarity with ITSM tools and platforms that support the Incident and Event management lifecycle. Everyone’s welcome We a

... roadmaps to support Change, Event and Configuration management Solid technical knowledge of IT infrastructure, products/applications, and network operations, with a clear understanding of how these components interact, and typical technical issues that may cause incidents. Experience working with IT Service Management (ITSM) and DevOps tools and platforms, including ServiceNow / BMC Helix, Jir