Technology Billing Analyst

Technology Billing Analyst £24,570 to £26,000 plus great benefits (Work Level 6C) Manchester city centre | Hybrid (splitting your time between home and the office twice per week)

Were looking for a Technology Billing Analyst to join the Source to Pay team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable, and cost-effective business services across our Co-op. Youll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners every day.

As a Technology Billing Analyst, youll make sure technology network bills are validated and processed accurately, supporting timely payments to suppliers and managing queries on behalf of the team. Youll also play a crucial part in improving our technology network billing processes. This is a great opportunity for someone with strong customer service experience whos ready to take the next step in their career.

Why this role matters

CBS is at the heart of making our Co-op vision a reality. By ensuring accurate billing and smooth supplier payments, youll help us maintain trusted relationships and keep our technology services running efficiently, so colleagues across Co-op can focus on delivering for our members and communities.

What youll do

Validate technology network bills for internal and external customers Manage supplier and customer queries effectively Support the improvement of our technology network billing processes and ways of working Manage approvals and payments to suppliers Raise purchase orders via our Coupa system

What youll bring

Good Microsoft Excel skills and confidence using Microsoft Office tools Experience in a customer-facing role Strong relationship-building skills with internal and external partners Great time management and organisational skills

Why Co-op? At Co-op, were owned by our members. And because were owned by you, we can do right by you. So when you join us, youre not just taking a job, youre joining a movement. Were an organisation that puts people and communities first, and were powered by purpose. We want this to be a place where you can thrive, so youll also receive:

An annual bonus (based on personal and business performance) 28 days holiday (rising to 32 with service) plus bank holidays  A pension with up to 10% employer contributions  Access to a subsidised onsite gym (at our Manchester HQ)  30% discount on Co-op products and 10% off other brands  Stream – early access to a percentage of your pay as you earn it  Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice  24/7 colleague support service  Training and support for your development and career progression Cycle-to-work scheme

A place youll belong

Were building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive.

If you have a disability, well make reasonable adjustments to support you through the recruitment process. Were also proud to be part of the Disability Confident scheme - if youre disabled and you meet the minimum criteria for this job, well guarantee you an interview.

Learn more about our recruitment process at https://jobs.coop.co.uk/apply-process

Explore our commitments to diversity, inclusion and wellbeing at https://jobs.coop.co.uk/diversity-inclusion-wellbeing Please be aware we may close the application window for this role early

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

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