Career Opportunity: White Goods Engineer at Currys
Currys, the UK's leading tech retailer, is seeking a skilled and dedicated White Goods Engineer to join their esteemed Customer Service Centre team in Snodland. This permanent, full-time role offers a fantastic opportunity for individuals passionate about technology and customer service to make a real impact.
This position is ideal for those looking to leverage their technical expertise in a dynamic environment, serving customers across East Sussex, Kent, London & Greater London (South-east), and East Surrey. With a competitive salary ranging from £30,000 - £35,000 per annum (OTE £32k - £38k), with an increase to £35,000 - £40,000 per annum (OTE £35k - £41k) for those with Gas qualifications, this role offers significant earning potential.
Advantages for Potential Candidates:
- Career Growth and Development: Currys is committed to supporting your career path. You'll benefit from first-class induction and ongoing learning opportunities, allowing you to acquire new skills and certifications. The company emphasizes on-the-job training, enabling you to build a career and learn skills valuable both within and outside of work.
- Financial Rewards: Beyond the competitive base salary, this role includes a quarterly bonus scheme and the potential for increased earnings based on Gas qualifications. This reflects Currys' commitment to rewarding great work and recognising expertise.
- Work-Life Balance: The shift pattern averages 41 hours per week, working 5 days over 7, with a rostered approach that includes some Saturday working. Crucially, there are no Sundays, offering a better work-life balance.
- Comprehensive Benefits: Employees enjoy a generous 30 days of annual leave (including bank holidays), a competitive pension scheme, company-provided tools and a van, and attractive product discounts across the latest technology.
- Meaningful Impact: As the biggest recycler and repairer of tech in the UK, Currys is at the forefront of sustainability. As a White Goods Engineer, you will play a vital role in extending the life of appliances, contributing to a more sustainable future for people and the planet.
- Supportive Environment: Currys fosters a culture where employees are never alone. You'll be part of a great team, learning and growing together. The company values inclusion and diversity, ensuring a fair opportunity for all to showcase their talents.
Key Considerations for Candidates:
- Autonomy and Responsibility: This role requires a high degree of self-management as you'll be driving a company van and primarily working independently in customers' homes. The ability to manage your own day effectively and efficiently is paramount.
- Customer-Centric Approach: While technical skill is essential for testing, diagnosing, and repairing white goods, building rapport with customers is equally important. You'll be the face of Currys in their homes, and your ability to provide excellent service and put customers at ease will be key to your success.
- Technical Proficiency: Proven experience in white goods repairs is a must. The ideal candidate will possess strong technical knowledge across a range of appliances. While not essential, ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1) and Gas Cookers and Ranges (CKR1) would be a significant advantage, leading to higher earning potential.
- Driving Requirements: A full UK/EU driving licence with no more than 6 penalty points is required for this mobile role.
- Problem-Solving Skills: You will be expected to diagnose and fix faults, requiring strong analytical and problem-solving abilities to get products back on track.
This is more than just a job; it's an opportunity to join a forward-thinking company that values its people and is committed to making a positive impact. If you are a skilled White Goods Engineer with a passion for technology and customer service, and you're looking for a role that offers growth, excellent benefits, and a chance to contribute to a more sustainable future, we encourage you to explore this exciting opportunity.