White Goods Engineer (Gas and Non-Gas) (Thetford, GB)

Discover Your Next Career Move as a White Goods Engineer at Currys

This is an exciting opportunity for skilled White Goods Engineers to join Currys, the UK's leading tech retailer. Based at the Thetford Customer Service Centre, this permanent, full-time role places you at the heart of customer service, empowering you to make a tangible difference in people's daily lives. If you're passionate about technology, enjoy hands-on problem-solving, and thrive on customer interaction, this position offers a rewarding and impactful career path.

Advantages for Your Career Path:

• Become a Customer Hero: As a White Goods Engineer, you'll be the expert solving critical household issues, from broken washing machines to malfunctioning fridges. This role offers the profound satisfaction of getting customers' routines back on track and providing peace of mind with your technical know-how. You'll engage directly with customers, building rapport and representing a trusted brand, which hones both your technical and interpersonal skills.
• Strong Support and Development: Currys is committed to its team, offering a first-class induction and ongoing learning opportunities. This means you'll continuously develop your technical expertise and gain valuable skills that extend beyond the workplace. The emphasis on career building and on-the-job training highlights a clear path for professional growth.
• Attractive Compensation & Benefits Package: The role offers a competitive salary range of £33,000 - £35,000. You'll also benefit from a quarterly bonus, recognizing your contributions and performance. A generous 30 days of annual leave (including bank holidays) and a competitive pension scheme support your well-being and future. You'll be fully equipped with a company approved van and tools, ensuring you have everything you need to succeed, and enjoy valuable product discounts across Currys' wide range of the latest tech.
• Autonomy and Flexibility: You'll have the autonomy to manage your own schedule, working independently while being part of a supportive team. The shift pattern of an average 41 hours per week, working 5 over 7 (with some Saturday working on a rostered basis), explicitly states no Sundays, indicating a structured yet flexible approach to your working week that can support a good work-life balance.
• Impact and Company Values: Join a company that not only leads in tech retail but also makes a real impact as the UK's biggest recycler and repairer of tech, contributing significantly to sustainability efforts. Currys emphasizes an inclusive and diverse workplace, welcoming every voice and committed to fair opportunities for all colleagues.

Key Considerations for Your Application:

• Essential Technical Expertise: The role requires significant hands-on experience repairing domestic white goods. This is a crucial prerequisite, so ensure your application clearly demonstrates this essential skill set.
• Customer-Centric Approach: While technical skill is paramount, the job description emphasizes building rapport and delivering expert advice with a smile. Candidates must be natural problem-solvers with strong customer service skills and genuinely enjoy making a positive difference for people in their homes.
• Independent Work & Driving: You'll be working largely independently, managing your own schedule and driving a company van. A full UK/EU driving licence (max 6 points) is therefore essential, along with confidence in working autonomously and problem-solving on the spot.
• Location Focus: The role is based out of the Thetford Customer Service Centre, requiring candidates to be located within a commutable distance or willing to relocate to serve the local customer base effectively.
• Shift Pattern Nuances: Be prepared for a rostered shift pattern that includes some Saturday working, as outlined in the description, though it explicitly states no Sundays. This ensures comprehensive customer coverage throughout the week.

Is This Your Next Step?

If you are an experienced White Goods Engineer looking for a stable role with excellent benefits, continuous learning opportunities, and the chance to be a vital part of a leading tech retailer, this position at Currys in Thetford could be an ideal fit. You'll not only fix appliances but also build customer trust and contribute to a company with strong values and a commitment to its people and the planet.