ePMO Performance & Insights Manager

Job Description

Carnival UK are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our customers. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. In our continuous journey of growth and innovation at Carnival UK, we are seeking an ePMO Performance & Insight Manager position to join this new team. 

Role Overview

The ePMO Performance & Insight Manager at Carnival UK is responsible for establishing and managing central processes, tools, and metrics to monitor and report on progress across the CUK change portfolio. The role provides strategic insights to enable effective decision-making, ensuring that organisational goals are met through informed performance tracking. Working collaboratively across functional teams, this position plays a key part in enabling consistent delivery excellence and capability building within the portfolio management space.

Key accountabilities include:

Establish and maintain performance monitoring tools and processes across the change portfolio, ensuring consistency and insight-led reporting. Own and manage ePMO technologies (e.g. MS Platform, PPM tooling), providing training, configuration, and ongoing guidance to ensure effective adoption. Produce monthly portfolio reporting that provides financial, change, risk, resource, and benefit perspectives to inform stakeholder decision-making. Ensure the integrity of portfolio data, working closely with Programme and Project Managers to support accurate and timely updates. Analyse performance trends and provide strategic insights, identifying risks, interdependencies, and areas requiring corrective action.

What You'll Bring

Your unique background and skills are what will make you stand out. We're looking for:

Proven experience in an ePMO function within a matrix organisation. Strong stakeholder management experience at senior leadership level. Deep understanding of project and programme delivery methodologies and how to apply them in an enterprise-wide PMO environment. Experience in driving change, setting performance standards, and developing capability across teams. Skilled in using collaboration and PPM tools to enable portfolio reporting and oversight. Managing Successful Programmes (MSP), Management of Portfolios (MoP), PRINCE2 / APMP, P3O (Portfolio, Programme, and Project Offices) would also be desirable.

About You

You are someone who thrives in a collaborative environment yet is capable of working independently with a high degree of accuracy and accountability. We're looking for team members who are eager to learn, grow, and contribute to our collective success.

Personal Qualities:

Analytical mindset – able to interrogate data and identify actionable insights. Strong communicator – can convey complex information clearly and influence a range of stakeholders. Change agent – comfortable challenging the status quo and encouraging others to adopt best practices. Leadership qualities – leads by example, promotes collaboration, and builds capability in others. Proactive and detail-oriented – ensures tasks are completed on time with high standards.

 

Why Join Us?

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a permanent basis, with hybrid working including up to two days from home.

We offer a dynamic and inclusive workplace where your work makes a real impact. Beyond competitive salaries and benefits, heres what we offer:

Employee Discounted Cruising plus Friends and Family offers Annual bonus  Contributory Defined Contribution Pension scheme Extensive learning and development opportunities  Minimum 25 days leave, bank holiday allowance and holiday trading scheme Employee-led networks Employee Assistance and Wellbeing programmes Recognition scheme with prizes and awards Company paid private medical and dental insurance and health assessment In-house Occupational Health help and access to digital GP Life Assurance Parental and adoption leave Employee Shares Plan  Electric Car and Cycle to Work schemes Onsite restaurant offering range of healthy cooked and grab and go meals

 

Application Note

Given the opportunities we provide, we encourage prompt applications. We are committed to finding the right blend of talent and passion, and our recruitment process may close earlier than advertised for roles with high applicant volumes.

Don't miss this chance to leverage your accounting qualifications in a role where you can truly shine. Apply today and lets explore how your skills and ambitions align with our opportunities!

Recruitment Journey

For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney. 

 

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#Job Functions: Quality Assurance;Strategy / Planning; Project Management

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About Us

Holidays are one of lifes greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the worlds largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britains rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.Its through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travels Employer of Choice.