Assistant General Manager reference: 0000045802

Opportunity Review: Assistant General Manager at Nando's

This review offers a detailed look at the Assistant General Manager position at Nando's, highlighting key advantages and considerations for aspiring candidates looking to advance their careers in the hospitality sector.

What Makes This Opportunity Stand Out:

Nando's presents a unique proposition for its team members, fostering a culture that extends beyond a typical employment experience. For individuals seeking a dynamic and supportive work environment, this role offers several compelling benefits:

• Career Growth and Development: Nando's invests in its people with a structured 3-month Assistant General Manager training plan from Day 1. This robust program is designed to equip you with the skills and knowledge necessary to succeed. Furthermore, the emphasis on spotting and developing talent for future management roles indicates a clear path for progression within the company.
• Exceptional Benefits Package: Beyond the competitive salary of up to £34,125.00, candidates can anticipate a generous array of perks. These include:
  • A significant 4-week paid sabbatical after every 5 years of commitment, a rare offering that rewards long-term dedication.
  • Free food at work and a substantial discount for personal use, adding tangible value to your daily routine.
  • Travel opportunities to explore the brand's origins, offering a unique cultural and professional enrichment.
  • Regular team bonding opportunities that contribute to a strong sense of community and camaraderie.
  • A competitive bonus package and an attractive employee referral bonus, acknowledging and rewarding contributions.
  • For those in the UK, a contributory pension scheme and a £1000 reward for successfully referring a friend as a Manager.
  • Access to Reward membership and a wide range of discounts, enhancing your overall lifestyle.
• A People-First Culture: Nando's explicitly states a "people-first, chicken-second" philosophy. This translates into a supportive and inclusive atmosphere where team members (Nandocas) are encouraged to support, inspire, and genuinely enjoy their work. The description emphasizes a familial bond, a sense of mutual support, and a culture that doesn't take itself too seriously, making for a more enjoyable and fulfilling work life.
• Dynamic and Fast-Paced Environment: If you thrive in a stimulating, ever-changing environment, this role will appeal to you. The opportunity to "run brilliant shifts" and contribute to making money, changing lives, and having fun simultaneously speaks to a high-energy and rewarding operational experience.

Key Considerations for Aspiring Candidates:

While the advantages are numerous, potential candidates should also consider the following to ensure a good fit for their career aspirations:

• Passion for People, Food, and Hospitality: This role is not just about operational management; it's deeply rooted in a passion for the Nando's brand and its values. A genuine love for delivering exceptional customer experiences, engaging with people, and a keen interest in food are paramount.
• Customer Obsession: The description repeatedly stresses the importance of being "customer obsessed." Candidates must demonstrate a proven track record of prioritizing the customer journey and ensuring it's executed flawlessly across all touchpoints.
• Leadership and Motivational Skills: As an Assistant General Manager, you will be responsible for inspiring and developing your team. Previous management experience is highly valued, along with "bucket-loads of energy" to motivate and engage. The ability to spot and nurture future talent is a crucial aspect of the role.
• Adaptability and Resilience: The fast-paced and ever-changing nature of the hospitality industry requires individuals who are comfortable with ambiguity, can adapt quickly to new challenges, and maintain a positive attitude under pressure.
• Brand Embodiment: You are expected to "live and breathe our brand and values." This means embracing the Nando's ethos and becoming a champion for the company's unique culture.

In summary, this Assistant General Manager position at Nando's offers a compelling blend of career development, exceptional benefits, and a truly supportive and engaging work environment. For individuals with a passion for hospitality and a drive to lead and inspire, this role presents a fantastic opportunity to grow within a well-loved and dynamic brand.