Job Review: Operational Support Role - Enhancing Campus Systems

This review provides insights into an exciting fixed-term Operational Support role within a university setting. Designed to help prospective candidates understand the opportunity and make informed career decisions, we'll highlight the key advantages and considerations for this position.

What the Role Entails

This role is crucial for maintaining the integrity and efficiency of the university's Computer-Aided Facilities Management (CAFM) system. You'll be working with a wealth of data related to buildings, assets, and estates records, using the latest technology to ensure accuracy and facilitate seamless operations. Key responsibilities include:

• Supporting the Systems Administrator in managing the CAFM system.
• Drafting and utilizing templates for bulk data uploads.
• Deputising for the Systems Administrator during their absence.
• Supporting a community of super users.
• Maintaining user-specific dashboards with customised reports and gadgets.
• Managing Power BI connections and scheduling bespoke reporting.
• Ensuring the operational status and maintenance of data import interfaces, working closely with service partners.

Advantages for Your Career Path

This position offers several compelling advantages for individuals looking to advance their careers:

• Exposure to Cutting-Edge Technology: You'll have the opportunity to work with and leverage the latest technological tools to manage critical campus information, enhancing your technical skillset.
• Develop Strong Data Management Skills: The role demands meticulous attention to detail and consistency, allowing you to hone your abilities in data integrity, reporting, and analysis – highly valued skills in today's job market.
• Gain System Administration Experience: The scope to deputise for the Systems Administrator provides invaluable hands-on experience in system management and oversight.
• Build Communication and Facilitation Skills: You'll be confident in dealing with others, providing support, and facilitating training, which are essential for leadership and collaborative roles.
• Career Progression Potential: While a fixed-term role, the experience gained in managing complex systems and supporting a user community can open doors to permanent positions in IT support, systems administration, or data management within the education sector or beyond.
• Flexible Working: The university is open to discussing flexible working arrangements and a hybrid working model, offering a healthier work-life balance.

Key Considerations for Candidates

To ensure this role aligns with your career aspirations, please consider the following:

• Fixed-Term Contract: This role is a fixed-term position until 30th September 2026. Candidates seeking long-term or permanent roles should consider this duration.
• Visa Sponsorship: Please note that this role is not eligible for Skilled Worker visa sponsorship. Candidates will need to possess independent work authorization for the UK.
• Attention to Detail is Paramount: The success of this role relies heavily on meticulous accuracy and consistency in managing information. If you thrive on detailed work and ensuring data integrity, this is an excellent fit.
• Proactive and Supportive Approach: The ability to proactively provide support and facilitate training to system users is key.
• Location and Working Arrangement: The role is based on the university campus with potential for hybrid working and flexible arrangements.

Exceptional Benefits Package

In return for your dedication, the university offers a highly attractive benefits package:

• Generous Annual Leave: Enjoy 26 days of holiday plus approximately 16 bank holidays and university closure days, totalling around 42 days of annual leave.
• Excellent Pension Scheme: Benefit from generous pension scheme options and life assurance.
• Health and Wellbeing: Access discounted staff membership at "The Edge," a state-of-the-art campus gym with extensive facilities.
• Professional Development: Opportunities abound for personal growth with access to courses provided by the Organisational Development & Professional Learning team.
• Additional Perks: On-site childcare, shopping discounts, and travel schemes are also available.

This Operational Support role presents a fantastic opportunity for an individual with a keen eye for detail and a passion for technology to contribute to a dynamic university environment. By understanding the scope of responsibilities and the benefits offered, candidates can effectively assess its fit within their career trajectory.