Associate Engagement Lead, IR Partner Services (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike is looking for a highly motivated, self-driven Engagement Leader to oversee forensic investigations performed by CrowdStrike trusted partners. This engagement leader will be dedicated to making a difference in global security by protecting organizations against a wide range of attackers. This manager will coordinate directly with both CrowdStrike incident response leadership and the leadership of our partners and customers, representing CrowdStrike and helping deliver high-quality results during high-stakes incident response investigations. Am I an Associate Partner Services Engagement Leader Candidate? Have you worked and built trust with diverse teams of incident responders? Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches? Are you self-motivated and looking for an opportunity to rapidly accelerate your skills? Do you have an Incident Response or Information Security background that you’re not fully utilizing? Are you a mentor who can naturally teach your colleagues new methods and approaches? Do you love working around like-minded, smart people who you can learn from on a daily basis? What You'll Do: Assist in supporting incident response engagements performed by CrowdStrike partners. Assist in the development and tracking of project tasks and client deliverables. Monitor the status of delivery team and client tasks to keep workflow on track. Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives. Support partners in effectively communicating with executives on the topics of forensics and malware analysis. Participate in training to learn new methods to hunt for bad actors across large sets of data. Effectively coordinate under the direction of outside counsel. Support partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms. Help compile and contribute to written and verbal reports, presentations, recommendations, and findings for key stakeholders... to ensure alignment with CrowdStrike quality standards. Assist with internal process improvement initiatives and support execution by cross-functional teams. Maintain and update templates and internal process documentation. What You'll Need: Successful candidates will have experience in one or more of the following areas: Previous experience developing and managing relationships in a consulting environment, preferably involving incident response Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Ransomware, eCrime, Business Email Compromises (BECs) Foundational understanding of project management principles and the ability to manage tasks effectively. Willingness to learn to coordinate with external resources. Experience implementing technology projects Ability to work independently with minimal supervision Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment Good communication and interpersonal skills capable of maintaining strong relationships Strong organizational and multi-tasking skills Excellent analytical and problem solving abilities Team-management and leadership skills with cross-functional groups across divisions, worldwide, as part of a team Documentation management and ability to use project management tools Attention to details even under pressure Time management skills with the ability to meet deadlines Liaising with project stakeholders concerning project details and deliverables Experience with identifying and implementing process efficiencies and monitoring the efficacy of updated workflows Comfort with proactively and independently driving for results in small team environments Experience working for consulting organizations Additionally, all candidates must possess the following qualifications: Capable of performing initial review of technical investigation results for accuracy and completeness. Desire to grow and expand both technical and soft skills Strong project management skills Ability to foster a positive work environment and attitude Ability to travel on short notice, up to 30% of the time #LI-Remote #LI-GT1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance. CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There much more to the story of how Falcon has redefined endpoint protection but there only one thing to remember about CrowdStrike: We stop breaches.